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About the Role
We are seeking a Site Reliability Engineer to ensure the high level of service and operation excellence for the development of an innovative and ambitious Telecommunication solution deployed in the public cloud. This product requires the establishment of a product specific SRE team.
Responsibilities
- Design, build, and maintain scalable infrastructure using tools such as Terraform, Ansible, and Kubernetes.
- Develop automated CI/CD pipelines via GitLab to reduce manual toil.
- Define and monitor Service Level Objectives (SLOs) and Service Level Indicators (SLIs).
- Manage "Error Budgets" to balance the velocity of new features with the stability of the platform.
- Participate in 24/7 on-call rotations to provide emergency response and perform deep-dive troubleshooting for production issues.
- Conduct system performance analysis, identify bottlenecks, and perform capacity planning to ensure the infrastructure can handle growth and peak loads.
- Implement and refine symptom-based alerting and comprehensive monitoring strategies using platforms like Datadog to ensure high visibility into system health.
- Lead blameless postmortems after incidents to identify root causes and implement long-term technical fixes to prevent recurrence.
- Partner with Cloud Security teams to implement security best practices, manage access controls, and respond to security breaches or vulnerabilities.
- Support customer relationship.
- Interface with other stakeholders to define solution improvement plan.
- Own solution service availability.
Requirements
- Engineer or equivalent education.
- At least 5 years of experience.
- Java development skill is required.
- Familiarity with Public Cloud (GCP, AWS), containers and microservices (Docker, Kubernetes, Java), CI/CD and automation (Jenkins, Gitlab, Helm), NoSQL database.
- GCP cloud architect certification is a plus.
- Experience setting up product monitoring and underlying infrastructure.
- Development experience in a distributed systems and/or high availability context.
- Familiarity with microservices development.
- Participation in the definition of architectures, data structures, algorithms with performance, security, reliability constraints.
- Public cloud architect certification.
- Interest in Site Reliability Engineer aspects: CI/CD, automation, monitoring and observability, and continuous improvement.
- Accomplished, versatile, and multi-tasking developer engineer.
- Must have U.S. or Dual Citizenship and be able to obtain post-hire clearance from the Committee on Foreign Investments in the U.S. (CFIUS) and Department of Treasury.
- Successfully completing a post-offer background check.
Skills
- Terraform
- Ansible
- Kubernetes
- GitLab CI/CD
- Datadog
- GCP
- AWS
- Docker
- Java
- Jenkins
- Helm
- NoSQL
Location
- Austin, United States of America
- Austin, TX
Work Type
- Hybrid (3 days a week)
Experience Level
- at least 5 years of experience
Education Level
- Engineer or equivalent
Salary/Compensations
- Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between
Benefits
- Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
- Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
- Company paid holidays and Paid Time Off
- Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
About the Company
- Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Equal Opportunity
- Thales champions inclusion and we believe diversity strengthens the fabric of our culture. Thales is an Equal Opportunity Employer, including disability/veterans.
- If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at talentacquisition@us.thalesgroup.com.