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About the Role

As a Software Engineer III – Site Reliability Engineering (SRE) at JPMorganChase within Asset and Wealth Management, you will combine strong backend engineering fundamentals with SRE practices to improve end-to-end service availability, scalability, and operational excellence. You will design and deliver production-grade software, build automation to reduce toil, and strengthen reliability through well-defined observability, incident response, and continuous delivery practices. As a seasoned member of an agile team, you will decompose ambiguous reliability challenges into clear, iterative improvements—delivered through code and infrastructure-as-code.

Responsibilities

Build and evolve backend services and reliability tooling with a focus on operational stability, resiliency, and maintainability.
Design, implement, and improve reliability practices using automated continuous integration and continuous delivery (CI/CD) pipelines.
Implement infrastructure, configuration, and network as code for the applications and platforms in your remit.
Establish and operationalize observability—white-box/black-box monitoring, telemetry, SLI/SLO definition, alerting strategies, and error budgets—and use these signals to prioritize reliability work.
Collaborate with software engineers, stakeholders, and production support partners to resolve complex problems and proactively address issues before they impact customers.
Participate in Major Incident Management (MIM): lead or support triage and stakeholder communications, coordinate cross-team resolution, and drive post-incident reviews that deliver measurable resiliency improvements.
Use enterprise-authorized AI capabilities to accelerate incident triage, troubleshooting, and post-incident analysis—validating outputs and handling operational data per sensitivity and security requirements.
Identify recurring toil and reliability risks, prioritize reusable solutions over one-off fixes, and track outcomes tied to SLOs and stability KPIs.

Requirements

Formal training or certification in software engineering/SRE concepts and 3+ years of applied experience.
SRE mindset and working knowledge of reliability principles, including availability, scalability, incident management, and iterative improvement.
Strong backend engineering experience and the ability to deliver secure, high-quality production code.
Hands-on experience with system design, application development, testing, and operational stability in a large-scale distributed environment.
Observability experience, including telemetry collection, monitoring, and SLO-based alerting.
Strong communication skills in English, with the ability to collaborate across teams and clearly document operational and technical decisions.
Demonstrated ability to work effectively with enterprise-authorized AI-assisted engineering tools within the work environment as a core part of modern software and reliability engineering, including the ability to validate outputs for correctness, performance, and security, and to handle inputs/outputs in accordance with data sensitivity requirements.

Skills

Python
Go
CI/CD pipelines
Infrastructure as code
Observability
Telemetry collection
Monitoring
SLO-based alerting
AI-assisted engineering tools

Experience Level

3+ years of applied experience

Education Level

Formal training or certification in software engineering/SRE concepts

About the Company

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors.
Our first-class business in a first-class way approach to serving clients drives everything we do.
We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions.
Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals.
Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Equal Opportunity

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.