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About the Role
The Manager, Language Services, will lead the translation function for the communications department, ensuring all corporate documents are available in both official languages while maintaining their original meaning, format, and tone. This role involves managing translation administration, procurement, and vendor relations, and serving as a subject matter expert on Official Languages best practices.
Responsibilities
- Translate documents, including corporate reports, communications, audiovisual content, legal documentation, and technical/financial content.
- Ensure proofreading, spelling, punctuation, and writing consistency in both official languages.
- Provide leadership, coaching, and performance management to Language Services team members.
- Research industry-specific terminology and apply best practices to CIB documents.
- Manage translation tools, vendors, and budget, including CAT tools, agencies, training, and glossaries.
- Ensure high-quality translation results and provide excellent internal customer service.
- Support the official languages champion in fulfilling responsibilities related to the Official Languages Act and Policy.
- Develop employee awareness activities to promote understanding of official languages obligations.
- Promote the advancement of English and French within the organization.
- Perform other duties as needed and directed.
Requirements
- Bachelor’s degree in translation, interpreting, or similar field.
- 8+ years of experience as a translator and proofreader.
- Knowledge of and experience with provincial and federal language regulations.
- Proficiency in Microsoft Office Suite, Adobe Creative Suite (Acrobat Pro, InDesign, Illustrator), and Figma.
- Bilingual French and English (written and oral) mandatory.
- French native speaker, TEF C2 or Superior level mandatory.
- Excellent proofreading skills with the ability to identify grammar, spelling, and punctuation errors.
- Ability to apply existing standards to new or different documents.
- Strong leadership and people management skills.
- Excellent project management and organizational skills.
- Capacity to work independently and proactively solve issues.
- Excellent knowledge of content editing tools and affinity for technology.
- Strong communication, interpersonal, and teamwork skills.
- Ability to perform under pressure within tight deadlines.
Skills
- Translation
- Proofreading
- Official Languages
- Vendor Management
- Budget Management
- CAT tools
- Microsoft Office Suite
- Adobe Creative Suite
- Figma
- Phrase (asset)
- Banking industry knowledge (asset)
- Investment sector knowledge (asset)
- Infrastructure knowledge (asset)
- Government agencies knowledge (asset)
- Leadership
- People Management
- Project Management
- Organizational Skills
- Independent Work
- Proactive Problem Solving
- Content Editing Tools
- Technology Affinity
- Communication
- Interpersonal Skills
- Teamwork
- Working Under Pressure
- Meeting Tight Deadlines
Location
- Toronto
Work Type
- Full-time
Experience Level
- 8+ years of experience
Education Level
- Bachelor’s degree in translation, interpreting or similar field
- Master’s degree or additional certification in linguistics (asset)
About the Company
- Headquartered in Toronto, the Canada Infrastructure Bank (CIB) is responsible for investing in new infrastructure projects.
- The CIB’s mission is to work with provincial, territorial, municipal, federal, Indigenous and private sector investor partners to transform the way infrastructure is planned, financed and delivered in Canada.
- For more information on our company, visit www.cib-bic.ca.
Equal Opportunity
- At the CIB, we are committed to diversity and equitable access to employment opportunities. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know at accessible@cib-bic.ca and we will work with you to meet your needs.