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About the Role

The Shift Supervisor is accountable for the physical and emotional safety of the environment while on shift, leading staff and resident teams, and ensuring youth engagement in educational components. This role also oversees the safety and movement of residents and staff to and from school.

Responsibilities

• Demonstrates fidelity to the agency's service values and organizational imperatives.
• Responsible for the full engagement of all residents in each educational component on a daily basis.
• Ensures pat frisks are conducted twice daily to minimize the introduction of contraband into the unit.
• Ensures all tasks are completed prior to the team’s departure, including incident reports, daily logs, and logbooks.
• Must debrief the current/incoming shift members each day without fail.
• Responsible for the timely arrival of residents to and from school daily, including driving routes and vehicle speed.
• Maintains a classroom environment conducive to learning throughout the school day.
• Divides youth into small clusters to be supported by school youth counselors during classtime.
• Responsible for supporting residents in the completion of all daily school/other assignments and tasks.
• Supports residents in creating a daily routine of studying both during and after school.
• Responsible for strategic positioning and engaged supervision of staff and residents in each classroom during school hours.
• Maintains all relevant certifications, including a clean/valid driver’s license and TCI certification.
• Performs any and all tasks as assigned by program leadership.

Requirements

• Associate’s degree in human services or related field and a minimum of 1 year relevant experience working with vulnerable youth and families preferred, OR a high school diploma and 2 years of relevant experience working with vulnerable youth.
• Valid driver’s license.
• Must be well versed in the ITM approach/standards and TCI training specific to the program.
• Experience managing behavior utilizing an evidence-based or other therapeutic approach.
• Strong knowledge of programming and program protocol.
• Strong communication skills.
• Mature, responsible, and effective communicator with proven ability to manage both upward and downward.
• Attention to detail.
• High level of integrity and independent thinker and doer.
• Assumes responsibility for staff and residents during shift.
• Leads by example.

Skills

• Behavior management
• Communication
• Leadership
• ITM approach/standards
• TCI training

Location

• Rockaway

Work Type

• Full-time
• In person

Experience Level

• 1 year relevant experience
• 2 years relevant experience

Education Level

• Associate’s degree in human services or related field
• High school diploma

About the Company

• Founded in 1826 as a home for orphaned children, St. John’s has evolved into a nonprofit social services agency providing residential care to New York City youth involved in the child welfare and juvenile justice systems.
• Offers holistic, trauma-informed support to young people up to age 21.
• Main campus in Rockaway Park, Queens, houses a Residential Treatment Center, Close to Home Non-Secure Placement programs, administrative offices, clinical services, and an on-site NYC Department of Education school.
• Operates a Non-Secure Detention residence in Richmond Hill and Limited Secure Placement programs in Brooklyn and Staten Island.
• Dedicated to helping youth heal, grow, and build the skills they need to achieve their goals and return to family or a stable, supportive environment as engaged members of their communities.

Equal Opportunity

• St. John’s Residence for Boys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.