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About the Role
The Research Operations Manager will own and improve the core systems through which Basis’ research organization functions, across people, recruiting, labs and workplaces, research gatherings, grants, and administration. This role requires both rigorous execution and thoughtful institutional design, working closely with the COO to identify problems, weigh tradeoffs, establish standards, and ensure accountability for outcomes.
Responsibilities
- Develop the operations function as Basis grows in partnership with the COO and leadership team.
- Own and enhance core systems including People operations, recruiting and hiring, and project management.
- Implement automations and integrations to reduce manual work, improve accuracy, and enable scalability of operational systems.
- Collaborate with technical colleagues on custom tooling or engineering solutions when needed.
- Manage the operation of Basis’ offices and labs, including workplace planning, access, supplies, facilities issues, and landlord and vendor relationships.
- Coordinate workplace needs across New York and Cambridge locations.
- Design and execute research gatherings, multi-day meetings, the annual retreat, visiting-researcher logistics, and other collaborative events.
- Contribute to the operational aspects of grant and contract preparation and administration.
- Maintain and improve the tools, documentation, calendars, and operating processes essential to the organization.
- Identify recurring organizational problems, determine root causes, and develop effective solutions.
- Contribute to Basis’ culture and direction through the development of policies, systems, and organizational practices.
Requirements
- Demonstrated ability to own and reliably manage important operational domains over time.
- Sound judgment and a high degree of autonomy, including in uncertain situations.
- Attention to detail in execution, ensuring tasks are completed without repeated reminders.
- Enjoyment of operations as a craft, encompassing both system design and ongoing maintenance.
- Comfort in a technical research environment, with intellectual curiosity and the ability to engage with experts.
- Clear communication skills and the ability to handle sensitive personnel, candidate, grant, and organizational information with discretion.
- Excitement about driving impact through operational excellence.
- Experience in a research institute, laboratory, scientific or deep-tech organization, or other highly technical environment is advantageous.
- Experience across multiple operational areas such as People, recruiting, facilities, events, grants, or administration is advantageous.
- Experience developing policies or operating systems for a growing or changing organization is advantageous.
- Comfort and experience managing external partners like facilities providers, university administrators, legal counsel, landlords, and vendors is advantageous.
Skills
- Process design
- Tools
- Automation
- Rigorous execution
- Institutional design
- Problem identification
- Tradeoff analysis
- Standard setting
- Accountability
- Intellectual curiosity
- Communication
- Discretion
Location
- New York City
Work Type
- Full-time
- In-person (four days a week)
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- Competitive salary
Benefits
- Not specified
About the Company
- Basis is a nonprofit applied AI research organization focused on understanding and building intelligence, and advancing society’s ability to solve intractable problems.
- The organization aims to establish mathematical principles of reasoning, learning, decision-making, understanding, and explanation, and to construct software implementing these principles.
- Basis is building a new technological foundation inspired by human reasoning and a collaborative organization that prioritizes human values.
Equal Opportunity
- Basis Research Institute provides equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics and prohibits discrimination based on all protected characteristics.