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About the Role

This senior, site-based leadership role serves as the clinical and operational anchor for a SIL/SDA site, supporting participants with high-intensity, psychosocial, and complex physical support needs. The role involves leading a team of Disability Support Workers, driving practice quality, and ensuring person-centred, safe, and rights-respecting support.

Responsibilities

• Provide clinical and practice oversight across all shifts, ensuring Behaviour Support Plans (BSPs), Restrictive Practice Requirements (RRPs), mealtime protocols, and guardianship conditions are understood and applied.
• Lead, coach, and develop the team by modeling best practice, conducting reflective supervision, and building clinical confidence.
• Escalate and manage clinical risk by identifying deterioration early and connecting with treating teams and the Multidisciplinary Team (MDT).
• Drive quality outcomes through incident management, audit compliance, participant engagement, and continuous improvement.
• Manage operational performance, including rosters, budgets, compliance, workforce efficiency, and stakeholder relationships.
• Champion participant rights, particularly for those under guardianship, with communication barriers, or subject to restrictive practices.

Requirements

• Tertiary qualification in nursing, allied health (social work, OT, psychology) or equivalent clinical discipline OR Certificate IV/Diploma in Disability with 5+ years of high-intensity SIL/complex support leadership.
• Minimum 3 years' experience leading teams in complex disability, mental health, or high-intensity SIL/SDA environments.
• Strong understanding of Behaviour Support Plans, restrictive practice frameworks, and NDIS Practice Standards for High Intensity Supports.
• Experience supporting participants with co-occurring mental health, neurological, or physical health conditions.
• Valid NDIS Worker Screening Clearance, First Aid Certificate, and current driver's licence.
• Postgraduate qualification in mental health, disability, or a related clinical field (desirable).
• Training in Positive Behaviour Support / BSP implementation (desirable).
• Auslan skills or genuine commitment to communication access (desirable).
• Experience with NCAT/Public Guardian frameworks (desirable).
• Formal mealtime management / dysphagia-safe support training (desirable).

Skills

• Clinical leadership
• Operational management
• Team coaching and development
• Risk management
• Quality improvement
• Participant rights advocacy
• Behaviour Support Plan implementation
• Restrictive practice frameworks
• NDIS Practice Standards
• Communication skills
• Stakeholder relationship management

Location

• Site-based

Work Type

• Senior leadership
• Full-time

Experience Level

• Senior
• Minimum 3 years' experience leading teams

Education Level

• Tertiary qualification in nursing, allied health, or equivalent
• Certificate IV/Diploma in Disability
• Postgraduate qualification (desirable)

About the Company

• United Foundation delivers innovative disability housing across Vertical Villages and SIL/SDA services.
• Focuses on safe, high-quality homes, strong clinical and psychosocial support, and promoting independence, dignity, and choice for participants.