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About the Role

As a Guest Service Representative, you are the welcoming face of our organization and play a vital role in creating positive, lasting impressions for every guest. You are responsible for efficiently managing the check-in process and handling front desk transactions, including payment collection, with accuracy and professionalism. Your attentiveness and friendly demeanor ensure smooth operations while maintaining the highest standards of guest satisfaction, directly contributing to the overall success and reputation of our organization.

Responsibilities

Manage the check-in process efficiently.
Handle front desk transactions, including payment collection, with accuracy and professionalism.
Ensure smooth operations through attentiveness and a friendly demeanor.
Maintain the highest standards of guest satisfaction.

Requirements

Must be able to perform the essential functions of the position with or without reasonable accommodation.

Skills

Guest service
Front desk operations
Transaction processing
Payment collection
Professionalism
Attentiveness
Friendly demeanor

About the Company

At Aquarius Gaming, LLC, we don’t just offer jobs — we build careers.
We have a diverse portfolio of hospitality, gaming, and entertainment properties.
We are powered by people who are passionate, reliable, and ready to make an impact.
We offer real opportunities for career growth.
We are a team that values integrity, impact, and opportunity.