Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

We are seeking proactive and highly organized Operations & Admin Virtual Assistants to support small to medium-sized residential construction companies in Australia. This role is for individuals who excel at systems and organization, and take pride in ensuring businesses run smoothly behind the scenes. This is not a basic data-entry role; we need someone who can think ahead, take initiative, improve systems, and become a trusted long-term team member.

Responsibilities

• Manage inboxes, scheduling, reminders, and day-to-day admin tasks.
• Support project coordination, workflow management, and digital file organisation across multiple projects.
• Maintain and update project information in systems such as Wunderbuild, Asana, ClickUp, and Google Workspace.
• Assist with subcontractor, supplier, and client communications.
• Help improve systems, workflows, SOPs, and operational processes across the business.
• Respond to client enquiries and assist with follow-ups, scheduling, and communication.
• Draft emails, templates, and documents; maintain organised CRM records.
• Use tools such as HubSpot, Loom, Dropbox, and AI platforms to support operational efficiency and organisation.
• Identify opportunities to improve processes, automation, and overall business operations.
• Manage accounts payable and receivable, invoice processing, and payment follow-ups.
• Reconcile transactions and maintain accurate financial records using Xero.
• Track budgets, purchase orders, and supplier payments across projects.
• Schedule and publish content across social platforms.
• Create and edit on-brand graphics and posts using Canva.
• Assist with newsletters, email campaigns, and basic marketing.

Requirements

• 3–4+ years of experience as a VA or Operations professional supporting international clients (Australian, UK, or US-based businesses preferred) from home.
• Experience setting up or improving internal systems, processes, or SOPs.
• Confident with bookkeeping / financial admin tasks (invoice entry, reconciliation, expense tracking).
• Confidence with project management and CRM tools, i.e. Wunderbuild, Asana, or Excel.
• Experience with social media management, Canva and/or other design programs.
• Strong communication, time management, and attention to detail.
• Exceptional English written and verbal communication skills.
• Comfortable learning new software and systems quickly.
• Strong problem-solving skills.
• Proactive and capable of thinking ahead without being micromanaged.
• Excited to build, document, and improve systems from scratch.
• Communicate clearly and respectfully in a small, high-trust remote team.
• Reliable, consistent, and invested in growing with the role long term.

Skills

• Microsoft Office 365
• Google Workspace
• Xero
• Quickbooks
• Canva
• Asana
• ClickUp
• Gmail
• WhatsApp
• HubSpot
• Wunderbuild
• Loom
• Dropbox
• AI platforms
• Basic video editing

Location

• Remote
• Work from home

Work Type

• Full-time
• 40 hours per week

Experience Level

• 3-4+ years

About the Company

• The businesses you’ll support are in the residential construction industry.