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About the Role

This role is a hybrid of executive support and digital transformation, focused on deploying AI tools to manage technical correspondence and identify business opportunities within the fire safety sector. As a Level 3 Apprentice, you will dedicate 20% of your time to off-the-job training in digital transformation, data security, and AI prompt engineering, applying these skills to the company's fire safety operations.

Responsibilities

Utilize AI to filter, tag, and organize the MD's emails, prioritizing technical queries.
Draft AI-generated responses that maintain the MD’s professional tone and ensure accuracy of technical references and legal context.
Efficiently route inquiries to the correct internal teams, preventing aged communications or missed debtor payments.
Employ AI prospecting tools to identify new clients in the UK construction and FM sectors.
Focus outreach on profitable product lines, specifically fire sprinklers and gas suppression systems.
Maintain and grow the CRM service base using AI functionality to capture full lifecycle value.
Assist in tracking changes to UK legislation and JCT contract law for communication compliance.
Identify and automate repetitive administrative tasks using AI to enhance the MD's decision-making capacity.

Requirements

Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject.
If you hold international equivalents of the required qualifications, you must provide an official document from UK ENIC comparing them to UK qualifications at the time of application.

Skills

Understanding of Product design & CAD
Interest in Construction and project works
Tech-forward mindset with early adoption of AI tools (e.g., Gemini, ChatGPT, Claude, automation platforms)
Analytical thinking to identify high-value opportunities from data
Interest in engineering and how things work

Location

Work Type

Hybrid
Apprenticeship

Experience Level

Apprentice

Education Level

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
GCSE Maths and English (or equivalents) at grades 3+ (D or above).

Benefits

Unlimited access to Smart Health (24/7 online GP, mental health support, nutrition advice, fitness plans, second medical opinions, health checks) for employee and eligible family members.
ECIS Bupa scheme
Company-paid life insurance

About the Company

Integrated Fire Safety Systems Ltd is a UK-based fire protection contractor specializing in the design, installation, commissioning, and maintenance of integrated fire safety systems.
QA apprenticeships offer a way to gain new skills, earn while learning, and launch an exciting future, with over 50,000 successful graduates and recognition as a top training provider.