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About the Role

As the Specialty Room Server, you are responsible for delivering high-quality food and beverage service in a specialty dining venue. You demonstrate strong product knowledge, take and serve orders accurately, and ensure guest satisfaction through professional and attentive service. Your attention to detail and passion for hospitality contribute to an exceptional dining experience and support departmental service goals.

Responsibilities

Provide timely and courteous guest service consistent with the company's guest service culture
Demonstrate thorough knowledge of menu items, preparation methods, daily specials, and beverage offerings, including beer, wine, and spirits
Present menus and use suggestive selling techniques to enhance guest experience
Take accurate food and beverage orders and input into POS system using Universal Seating guidelines
Serve food and drinks according to standards, and process payments following accounting procedures
Address and resolve guest concerns or complaints promptly to ensure guest satisfaction; communicate issues to management as needed
Maintain cleanliness, sanitation, and organization of assigned work areas
Support team members with food running, side work, and drink service as needed
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
Perform other duties as assigned

Requirements

At least 21 years of age
High School Diploma or equivalent preferred
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Food Handlers Card
Alcohol Awareness Card
Frequently push/pull, lift and/or carry up to 50lbs. at floor, knee, waist, and chest levels
Regularly squat, kneel, reach, bend, twist
Occasionally sit and work at a desk or computer
Frequently standing and walking
Ability to communicate using in-person speech, radios, and telephone
Ability to hear, understand, and distinguish speech and/or other sound in person
Ability to distinguish between shades of color
Ability to use tools or equipment requiring a high degree of dexterity

Skills

Strong communication skills
Willingness to work as part of a team
Product knowledge
Guest satisfaction
Attention to detail
Hospitality

Experience Level

6 months of experience in a full-service dining venue

Education Level

High School Diploma or equivalent preferred

About the Company

At Aquarius Gaming, LLC, we don’t just offer jobs — we build careers.
With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact.
Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.