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About the Role

As the Food Server, you play a key role in creating a fun and engaging tavern experience by delivering exceptional service and personalized food and beverage recommendations. You are responsible for presenting menus, taking accurate orders, and ensuring each guest enjoys a warm, memorable visit. Your expertise in menu knowledge, drink pairings, and hospitality helps drive guest satisfaction and supports overall team success.

Responsibilities

Provide timely and courteous guest service consistent with the company's guest service culture
Enthusiastically demonstrate knowledge of beer, spirits, and wines
Present menus, utilize suggestive selling techniques, and answer guest questions regarding food and beverage options
Accurately take beverage and food orders and input into POS system using Universal Seating guidelines
Handle payment transactions and ensure correct change or receipt is provided; obtain required guest signatures
Resolve guest complaints promptly and report concerns to management
Assist team members with food running, side work, and drink service when needed
Maintain cleanliness, sanitation, and organization of assigned work areas
Respond to guest inquiries about hotel services and local attractions
Ensure all food is served in accordance with health, safety, and sanitation regulations
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
Perform other duties as assigned

Requirements

At least 21 years of age
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Frequently push/pull, lift and/or carry up to 50lbs. at floor, knee, waist, and chest levels
Regularly squat, kneel, reach, bend, twist
Occasionally sit and work at a desk or computer
Frequently standing and walking
Ability to communicate using in-person speech, radios, and telephone
Ability to hear, understand, and distinguish speech and/or other sound in person
Ability to distinguish between shades of color
Ability to use tools or equipment requiring a high degree of dexterity

Skills

Strong communication skills
Willingness to work as part of a team
Proven experience delivering high-touch guest service in a fun, high-energy environment
Ability to multitask and maintain composure in a high-volume setting
Comfortable with self-banking and cash handling
Previous experience using POS systems, computers, and calculators
Ability to access and input information using a moderately complex computer system

Experience Level

6 months of experience in a full-service dining venue

Education Level

High School Diploma or equivalent preferred

About the Company

At Aquarius Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.