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About the Role

Four Seasons Hotel Tokyo at Marunouchi is an intimate urban retreat located within walking distance of Tokyo Station, offering a unique boutique experience in the heart of the city's vibrant pulse. We are seeking individuals who are passionate about creating exceptional guest experiences through a world-class employee culture.

Responsibilities

• Maintain a harmonious and professional relationship with co-workers, supervisors, and all departments.
• Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct.
• Train, motivate, recommend discipline, and supervise kitchen employees, ensuring all cultural and core standards are met.
• Assist in other areas of the department as needed.
• Participate in the preparation of food items according to guest orders, ensuring consistent quality and adhering to recipe cards, production, portion, and presentation standards.
• Complete mise en place and set up stations for breakfast, lunch, and/or dinner service.
• Prepare food items ahead of time, avoiding preparation beyond estimated needs.
• Operate, maintain, and properly clean kitchen equipment, including deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven, steam table, tilt kettle, waffle iron, and flat top grill.
• Date all food containers and rotate as per policies, ensuring perishables are kept at proper temperatures.
• Check pars for shift use, determine necessary preparation, freezer pull, and line set up; note any out-of-stock items or possible shortages.
• Return all unused food items to designated storage areas, covering and dating all perishables.
• Assist in setting up plans and actions to correct any food cost problems.
• Control food waste, loss, and usage per policies, reporting any waste or loss to the reporting line.
• Perform any additional duties as assigned by the Sous Chef/Assistant Pastry Chef/Junior Sous Chef.
• Ensure hotel physical product and assets are well maintained.
• Ensure the effective and mindful usage of hotel resources.

Requirements

• Requires ability to operate computer equipment.
• Ability to compose business correspondence.
• Good knowledge of the Four Seasons policies and procedures.
• Seamless live translations.
• Requires a flexible schedule to accomplish all major responsibilities and tasks.
• Requires working technical knowledge of generally accepted accounting principles and Four Seasons Internal Controls, Policies and Procedures as they relate to Cashiering.
• Ability to operate fax, scanner, copier, telephone, adding machine, calculator.
• Ability to read, write, and speak English & Japanese.
• Successful candidates must possess legal work authorization for Japan.
• Must be fluent in English and Japanese business communication.

Skills

• English
• Japanese

Location

• Tokyo

Work Type

• Full-time

Salary/Compensations

• Competitive Salary, wages

Benefits

• Comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resorts
• 50% F&B outlet discount for other Four Seasons Hotels in Japan
• Complimentary Employee Meals
• Social insurance
• Define contribution benefit
• Yearly health checks up

About the Company

• Four Seasons is powered by its people, a collective of individuals who strive for improvement and treat each other with respect.
• Our team members create amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart.
• We believe in recognizing familiar faces, welcoming new ones, and treating everyone with respect.
• Our purpose is to create lasting impressions through genuine connections with people and the world around us.