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About the Role

This role is pivotal in driving the long-term health of the business, leading teams to maximize client impact, and developing future leaders. It involves business development strategy, senior client relationships, project delivery, and supporting company growth.

Responsibilities

• Ensure the long-term health of Isaac’s business as a part of the Senior Leadership team.
• Maximize the impact and experience for your clients.
• Lead a team in developing at their maximum potential and maintain a positive morale.
• Drive Isaac’s business development strategy and manage client relationships.
• Contribute to improvement initiatives put in place to support the scaling of Isaac’s business.
• Be a role model for Isaac’s values.
• Lead team(s) to achieve business objectives.
• Create the next generation of leaders: Leads, Principals, Directors by ensuring your team is developing at target while maintaining a great sense of morale and a positive work experience.
• Take on a Project Lead role as needed – lead the overall performance of the project.
• Lead senior relationships within the client team.
• Provide direction, structured feedback, and coaching to the consultant team.
• Manage project resources, budgets, and timelines.
• Craft and disseminate best practice.
• Generate new business through project additions, referral generation and prospecting.
• Engage with targets identified through strategic account management planning.
• Participate in monthly governance and business improvement meetings with Isaac’s leadership team.
• Implement internal improvement initiatives.
• Support other team’s projects during monthly project reviews by offering insight, challenge, and relevant experience to other project leads.

Requirements

• 7+ years of consulting experience or operations leadership, ideally with a focus on operations, manufacturing, supply chain, or complex programs.
• Natural ability to coach, mentor, and inspire a team to achieve their goals & objectives.
• Resilient and able to manage multiple deliverables while maintaining clarity and focus on the end goal.
• Skilled in organizational change management and project implementation from start to finish.
• Takes a process-oriented approach to solving problems and can break down complex issues.
• Cultivates strong relationships where everyone feels respected and valued.
• Systematically proficient and capable of analyzing complex data.
• Comfortable spending some days away from home to be on-site with teams and clients.
• An interesting person who offers energy, positivity, great advice, and engaging conversation.
• No weekend work.

Skills

• Business development strategy
• Client relationship management
• Project delivery
• Organizational change management
• Project implementation
• Problem-solving
• Data analysis
• Coaching
• Mentoring
• Team leadership

Location

• On-site (some travel required)

Work Type

• Full-time

Experience Level

• Director
• Senior Leadership

Salary/Compensations

• Competitive pay
• Future fund bonus of 2–4% on top of compensation

Benefits

• Clear path to partner
• 25 days paid vacation
• Comprehensive benefits package 100% covered by Isaac
• Opportunity for rapid learning and career growth
• Company sponsored activities & trips

About the Company

• An operational consultancy composed of engineers, innovators, and creators.
• Works with companies across industries to simplify complexity, realize potential, and uncover opportunities.
• Recognized as one of the top 10 Best Places to Work in Canada for the past 7 years, and number 1 in 2022.
• Fosters a culture of rewarding great work with great experiences, rapid career growth, and shared business success.
• Named #1 Best Workplace in Canada by Great Place to Work® for companies with under 100 employees (2022).
• Named Top 10 Best Workplace in Canada by Great Place to Work® 9 out of the last 10 years.
• Recognized for Best Workplace for Mental Health, Inclusion and Young Talent.

Equal Opportunity

• An equal opportunity workplace that doesn’t discriminate in employment on the basis of any protected grounds, including age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status (including single status), gender identity, gender expression, sex (including pregnancy and breast feeding), and sexual orientation.
• Provides assistance or accommodation due to a disability upon request.
• All application reviews and hiring decisions are made by humans.