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About the Role

The AI Coordinator is a hands-on execution role within the AI Team, responsible for tracking initiatives, delivering training, driving adoption, and serving as the primary contact for AI-related inquiries across the business.

Responsibilities

• Own the day-to-day tracking of AI initiatives across five delivery pipelines.
• Maintain the initiative board and identify stalling items.
• Triage incoming business requests and assign owners and priorities.
• Escalate decisions to the AI Lead to prevent blockers.
• Build and deliver the AI 101 curriculum and develop additional training content.
• Manage the weekly AI Newsletter, curating updates on tools, policy changes, and best practices.
• Track skills audit data and contribute to the training roadmap.
• Support the AI adoption campaign by running review days and creating content.
• Identify underutilizing teams and assist them in starting AI tool adoption.
• Coordinate with sector leads and Head Office departments for communication.
• Maintain the repository of approved AI tools and best practices.
• Support market scanning by tracking and summarizing new tools.
• Onboard vetted tools by writing access guides and communicating changes.
• Serve as the first point of contact for staff questions regarding AI tool usage.
• Manage the AI request triage process, apply policy, and communicate outcomes.
• Maintain financial tracking for AI initiatives and contribute to Steering Group reporting.
• Support day-in-the-life studies and the AI skills audit by collecting and summarizing findings.
• Assist project teams applying AI on active client work within data policy.

Requirements

• University degree in Computer Science, Engineering, Data Science, Business or related discipline.
• 2–3 years of experience in a coordination, program/project support, operations, or similar execution-focused role.
• Hands-on familiarity with everyday AI tools (e.g., ChatGPT, Copilot, Claude).
• Genuine curiosity about AI adoption in a business setting.
• Comfortable working with data in spreadsheets, including organizing, cleaning, and summarizing information.
• Strong written communication skills for producing guides, newsletters, and training materials for a non-technical audience.
• Experience building clear, well-organized slide decks (PowerPoint or similar).
• Highly organized, proactive, and comfortable being a point person for questions.
• Confident presenting to and communicating with people at all levels, including senior stakeholders.

Skills

• AI tools (e.g., ChatGPT, Copilot, Claude)
• Spreadsheet data management (organizing, cleaning, summarizing)
• Written communication
• Presentation skills (PowerPoint or similar)
• Organization
• Proactiveness
• Communication with stakeholders at all levels

Location

• Canada

Work Type

• Full-time
• No weekend work

Experience Level

• 2-3 years experience

Education Level

• University degree in Computer Science, Engineering, Data Science, Business or related discipline

Salary/Compensations

• Competitive pay
• Future fund bonus of 2-4% on top of compensation

Benefits

• 25 days paid vacation
• Comprehensive benefits package 100% covered by Isaac
• Opportunity for rapid learning and career growth
• Company sponsored activities & trips

About the Company

• Isaac is a company that pushes itself in all aspects of life, offering significant responsibility early in careers.
• We value work-life balance, with a rule against working on weekends.
• Recognized as #1 Best Workplace in Canada by Great Place to Work® for companies with under 100 employees (2022).
• Recognized as Top 10 Best Workplace in Canada by Great Place to Work® 9 out of the last 10 years.
• Recognized for Best Workplace for Mental Health, Inclusion and Young Talent.
• Learn more about Isaac Operations and the work we do by checking out our Instagram @isaacoperations.

Equal Opportunity

• Isaac is an equal opportunity workplace that does not discriminate in employment on the basis of any protected grounds, including age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status (including single status), gender identity, gender expression, sex (including pregnancy and breast feeding), and sexual orientation.
• Assistance or accommodation due to a disability is available upon request.