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About the Role

This role involves managing the entire order process within the ERP system, from quote creation to order confirmation and shipping. You will work closely with product managers to create and track orders, maintain customer contact data, and handle accounts receivable as part of order processing. Additionally, you will organize and coordinate shipments, including export and customs declarations, ensuring compliance with export control regulations for international trade. This position requires close collaboration with sales, product management, production, and logistics to ensure smooth order fulfillment.

Responsibilities

Manage the entire order process within the ERP system, from quote creation to order confirmation and shipping.
Create and track orders, including follow-ups.
Maintain customer contact data in collaboration with product managers.
Handle accounts receivable as part of order processing.
Organize and coordinate shipments, including export and customs declarations.
Ensure compliance with export control regulations for international trade.
Maintain and update master data (customer, material, and order data) in the ERP system.
Collaborate closely with sales, product management, production, and logistics to ensure smooth order processing.

Requirements

Completed commercial apprenticeship (e.g., industrial clerk, wholesale and foreign trade clerk) or comparable qualification.
Professional experience in internal sales, order processing, or export/customs, ideally in a manufacturing, technical environment.
Knowledge of ERP systems (e.g., Microsoft Dynamics NAV).
Experience with export control, customs processing, and related documentation requirements is advantageous.
Meticulous, structured, and independent work style.
Strong communication skills and enjoyment of customer contact and inter-team collaboration.
Proficiency in German and English, both written and spoken.

Skills

ERP systems
Export control
Customs processing
Communication
Customer contact
Team collaboration
German
English

Location

Berlin

Work Type

Full-time

Experience Level

Professional experience

Education Level

Commercial apprenticeship
Comparable qualification

Benefits

Opportunities for further training
Supportive team environment
Mentorship during onboarding

About the Company

Astro- und Feinwerktechnik Adlershof GmbH is a space technology company with over 30 years of history and approximately 100 employees, located in the Berlin-Adlershof Science Park.
The company develops, manufactures, and tests aerospace components and systems, particularly attitude control components and systems, as well as complex mechanisms for satellites.
Their products are used globally and in space.
Join an internationally active company whose success you can help expand.