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About the Role

Lead the day-to-day commercial performance and continued growth of Luxury Escapes' Cruise business. This is a high-autonomy role with ownership across cruise product, partnerships, promotions, distribution, platform capability, and operational delivery. You will work closely with senior cruise line and industry partners while leading cross-functionally across Marketing, Revenue, Technology, Operations, Customer Service, and Finance.

Responsibilities

Own the commercial performance of the Cruise vertical, delivering against revenue, margin, sales, and growth targets.
Build and drive the forward 6 to 12 month Cruise product, promotional, and commercial calendar.
Lead senior relationships and commercial negotiations with cruise lines, wholesalers, and industry partners.
Use performance data to identify growth opportunities, address underperformance, and make proactive commercial decisions.
Grow and optimize Cruise distribution across Luxury Escapes channels.
Own the Cruise marketing pipeline, partnering with Marketing and CRM to drive demand, conversion, and campaign performance.
Lead Cruise technology and platform priorities with Product and Technology teams.
Drive operational improvements across the customer and partner journey.
Lead cross-functionally across the business while providing accurate forecasting and forward-looking commercial recommendations.
Build the processes, commercial disciplines, and industry presence required to scale Cruise.
Represent Luxury Escapes at trade shows, conferences, ship inspections, and partner meetings.

Requirements

Significant cruise industry experience with a strong understanding of cruise product, distribution, and commercial models.
Established senior relationships across cruise lines, wholesalers, and the broader cruise industry.
Strong commercial judgment with demonstrated ownership of revenue, margin, and business performance.
A successful track record negotiating complex supplier agreements and commercial terms.
Experience developing pricing, promotional, and product strategies that deliver measurable commercial outcomes.
A proactive and independent operating style, with the ability to identify priorities and drive execution without close supervision.
Strong analytical capability and confidence using performance data to make commercial decisions.
Experience improving processes, systems, or operating models to enable growth and scale.
Excellent stakeholder management and communication skills, with credibility at senior levels internally and externally.
Strong organizational capability, ambition, and leadership potential.

Skills

Commercial performance management
Product strategy
Partnership management
Promotional planning
Distribution optimization
Platform capability development
Operational delivery
Cross-functional leadership
Data analysis
Negotiation
Stakeholder management
Communication

Location

Sydney

Work Type

Full-time

Experience Level

Senior Manager
Leadership potential

Benefits

First-class health and wellbeing program
Onsite facilities in selected offices
Breakfast and catered lunch provided five days a week
Fun and flexible working environment
Regular team events and celebrations
Dynamic, entrepreneurial business
Genuine ownership and impact
Generous staff, friends and family travel discounts
Birthday leave
Opportunity to work directly with leading cruise brands
Central role in scaling a key growth vertical

About the Company

One of the world's fastest growing travel businesses, reaching up to 8 million subscribers each month with exclusive limited time offers at 'insider' prices.
A collective of forward-thinking people, driven to challenge the travel industry and themselves to bring ever better travel experiences to our customer community.
Awarded as one of the 'Best Places to Work’ by the AFR.

Equal Opportunity

We embrace diversity in our people and make hiring decisions based on your experiences and skills.
We do not discriminate based on gender identity, religion, race, national origin, sexual orientation, age, marital status, or disability status.
You'll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are.
Please let us know if you require any reasonable adjustments during the interview.
As a 2026 Circle Back Initiative employer, we're committed to responding to every applicant.