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About the Role

As a Store Associate, you’ll be at the heart of our guest experience, helping keep our stores clean, stocked, and running smoothly. You’ll gain valuable skills in a fast-paced, team-oriented environment.

Responsibilities

• Deliver an exceptional guest experience by providing friendly, prompt service.
• Suggest additional products to enhance guest purchases.
• Address guest concerns with urgency and involve managers as needed.
• Foster a team-oriented, respectful work environment.
• Ensure food and beverage items are available and meet quality standards.
• Maintain cleanliness in food prep areas and follow all safety regulations.
• Restock shelves, coolers, and display areas as needed.
• Maintain a clean, welcoming store environment inside and out.
• Complete regular cleaning tasks to ensure a great experience for guests.
• Assist in inventory management and restocking.
• Greet guests and teammates with a smile, responding promptly and courteously.
• Respond promptly and respectfully to management directions, and be flexible and capable of working in all areas of the store.
• Prepare, handle, and serve food in accordance with safety and quality standards.
• Maintain a clean and organized food service area, ensure proper storage and labeling of ingredients, and adhere to all food safety regulations.
• Clean all areas of the store, including breaking down food equipment and following established cleaning procedures.
• Ensure adherence to safety protocols when handling chemicals.
• Ensure shelves are fully stocked, and backrooms and coolers are clean, well-organized, and maintained.
• Operate the cash register efficiently and accurately, process transactions, handle cash and card payments, and provide excellent guest service.
• Ensure the register area is clean, organized, and stocked with necessary supplies while adhering to all cash-handling policies and procedures.
• Act as the first point of contact for guest concerns, responding respectfully and compassionately while recognizing when to escalate issues to the shift manager.
• Meet guest transaction expectations by managing line lengths and providing polite, clear, and prompt communication.
• Follow all written and verbal instructions to uphold food safety standards, including thoroughly cleaning preparation stations.
• Proactively inform guests about promotional food items to raise awareness and drive product engagement.
• Act in accordance with all RaceTrac policies, as well as federal, state, and local safety regulations.
• Respond openly to feedback from guests, team members, and leaders, making necessary adjustments to enhance performance.
• Be a reliable team player by arriving on time for scheduled shifts, supporting teammates, sharing important information, and working effectively with individuals from different backgrounds.
• Engage with guests and teammates politely and respectfully, listening actively to their requests without interrupting.

Requirements

• High School Diploma or GED (or in progress)
• Previous experience in a fast-paced, guest-focused environment is a plus
• A team player who takes the initiative and enjoys working with people
• Ability to lift up to 50 lbs. and perform physical tasks like bending and standing
• May be required to obtain and maintain food handler or alcohol server permits, depending on state/local regulations

Skills

• Guest service
• Teamwork
• Initiative
• Communication
• Food safety
• Cash handling
• Inventory management
• Cleaning

Location

• Select locations

Work Type

• Part-time
• Full-time
• Flexible scheduling

Experience Level

• Entry Level

Education Level

• High School Diploma or GED

Salary/Compensations

• Up to $15.50 per hour

Benefits

• Competitive pay
• Flexible scheduling
• Career growth opportunities
• Hands-on training and development

About the Company

• At RaceTrac, our people make the difference. Whether you’re working in a store, at our corporate office, or on the road, you’ll be part of a team that brings energy, innovation, and a passion for serving others every day.
• We support each other, celebrate wins big and small, and create opportunities for growth at every level.
• With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there’s always a new challenge to take on and a new path to pursue.
• Join us and discover how far your career can go.

Equal Opportunity

• All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.