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About the Role
We are looking for a warm, detail-oriented Medical Receptionist to join our multidisciplinary wellness team. This role is essential to creating a seamless and welcoming experience for every patient.
Responsibilities
- Greet patients and visitors with professionalism and warmth
- Direct individuals to the appropriate provider or service
- Maintain patient privacy and confidentiality in compliance with HIPAA
- Manage scheduling, billing, and insurance verification systems
- Answer phone calls, screen inquiries, and transfer calls promptly
- Register patients and assist with completing necessary forms
- Schedule appointments according to established procedures
- Collect and post patient payments; reconcile daily financials
- Maintain front desk organization and inventory of supplies
- Ensure reception area is fully prepped and presentable each day
- Gather and verify patient information for billing and office operations
- Collaborate closely with clinical team to support daily operations
Requirements
- Experience as a receptionist, preferably in a healthcare setting
- Friendly, outgoing personality with a service-first mindset
- Ability to work under pressure in a fast-paced environment
- Excellent phone communication and customer service skills
- Strong attention to detail and organizational skills
- Comfortable using computer systems and common software tools
- Experience with insurance verification and authorizations
- Fluency in additional languages
- Familiarity working in a high-performing medical team
- A strong commitment to teamwork and company values
Skills
- HIPAA compliance
- Scheduling
- Billing
- Insurance verification
- Phone communication
- Customer service
- Attention to detail
- Organizational skills
- Computer systems
- Common software tools
Location
- Financial District (Wall Street), Manhattan
- Flatiron (Chelsea), Manhattan
Work Type
- Full-time
Salary/Compensations
- $18.00 - $21.00 per hour
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
About the Company
- Prestige Health and Wellness is a fast-growing company with big plans ahead, expanding across Manhattan and beyond.
- We are building a culture that supports growth, values input, and rewards talent.
- We offer opportunities for advancement, leadership, and professional development.
- Our leadership team is business-minded and growth-focused.
- We reflect the community we serve, with diversity, inclusion, and belonging central to our work.
- We invest in your long-term success and value employee feedback.