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About the Role

The Catering / Special Events Supervisor oversees the successful execution of catered events, banquets, and special functions by coordinating logistics, supervising staff, and ensuring exceptional service delivery. This role ensures events are executed safely, efficiently, and in accordance with company standards, creating memorable guest experiences.

Responsibilities

• Support the planning, coordination, setup, execution, and breakdown of catered events, banquets, receptions, and special functions.
• Ensure event spaces are properly prepared and maintained according to event specifications, service standards, and guest expectations.
• Coordinate the movement, setup, and return of equipment, furniture, beverages, smallwares, and event supplies.
• Serve as a primary operational contact during assigned events and respond promptly to guest, client, and event coordinator requests.
• Monitor event operations to ensure service quality, cleanliness, organization, and adherence to established standards.
• Partner with Catering, Culinary, Stewarding, Facilities, Security, and other departments to ensure seamless event execution.
• Assist in resolving guest concerns, service challenges, and operational issues professionally and timely.
• Maintain inventories of assigned equipment, supplies, beverages, and event-related materials.
• Ensure compliance with all food safety, sanitation, workplace safety, and company policies and procedures.
• Support departmental initiatives to improve service quality, operational efficiency, and guest satisfaction.
• Attend and actively participate in all required meetings, trainings, and event briefings.
• Report all workplace injuries, illnesses, unsafe conditions, and safety incidents in accordance with company policy.
• Lead pre-event roll calls and communicate event details, service expectations, staffing assignments, safety considerations, and operational updates.
• Supervise banquet, catering, and special event staff during event setup, service, and breakdown activities.
• Provide real-time coaching and direction to team members to ensure successful event execution.
• Monitor employee performance, professionalism, appearance, attendance, and adherence to company standards.
• Coordinate work assignments and labor deployment for efficient staffing and service delivery.
• Supervise housepersons, stewarding personnel, and other support staff assigned to event operations.
• Partner with department leadership to address performance, conduct, attendance, and operational concerns.
• Promote a culture of teamwork, accountability, safety, and guest service excellence.
• Ensure all safety incidents are properly documented and reported in accordance with company policy.

Requirements

• Must be at least eighteen (18) years of age.
• Ability to perform each essential duty with energy and enthusiasm.
• Ability to make sound decisions and resolve operational challenges with limited supervision.
• Ability to enforce company policies, procedures, appearance standards, and service expectations.
• Ability to remain calm and professional while working under pressure.
• Ability to work flexible schedules, including mornings, evenings, weekends, holidays, and event days.
• Ability to stand, walk, bend, push, pull, reach, and lift up to fifty (50) pounds on a regular basis.

Skills

• Strong knowledge of banquet operations, catering services, and hospitality service standards.
• Exceptional guest service and relationship-building skills.
• Strong leadership, organizational, and time-management abilities.
• Ability to effectively lead teams in a fast-paced, high-volume environment.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Ability to maintain accurate inventories and operational records.
• Knowledge of food safety, sanitation, and workplace safety requirements.
• Demonstrated professionalism, accountability, reliability, and attention to detail.
• A commitment to fostering a safe, inclusive, and guest-focused work environment.
• Bilingual or multilingual capabilities are a plus.

Location

• On-site (Well& by Durst - 151, New York City)

Work Type

• On-site
• Full-time

Experience Level

• Minimum of two (2) years of experience in banquet operations, catering, special events, or upscale food and beverage service.
• Previous supervisory or leadership experience preferred.
• Experience working in a high-volume hospitality, attraction, hotel, convention center, stadium, arena, or special events environment preferred.

Education Level

• High school diploma or equivalent required.
• Some college coursework in hospitality, event management, business administration, or a related field preferred.
• Active ServSafe Food Handler Certification required.
• ServSafe Manager Certification preferred.

Salary/Compensations

• $25/hour

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid vacation
• 401(k) plan

About the Company

• Legends Global is the premier partner to the world's greatest live events, venues, and brands, delivering fully integrated premium services through a white-label approach.
• Our network of 450 venues worldwide hosts 20,000 events annually, entertaining 165 million guests.
• We offer expertise across feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking.
• The Legends Global culture values respect, ambitious thinking, collaboration, and bold action.
• We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
• Well& by Durst, 151 is a constantly evolving experience that supports wellbeing and fuels endeavors, serving as a social spot and an intimate space for business services.

Equal Opportunity

• Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
• VEVRAA Federal Contractor.