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About the Role
The Resident Services Director leads the resident services department by coordinating staffing needs, developing care plans, working with physicians and discharge planners, and communicating with family members while providing the highest-quality care to seniors. Sagora Senior Living offers overnight clinical support from an On Call RN team and invests in team members for career advancement.
Responsibilities
- Oversee recruitment, hiring, training, supervision, and evaluation of all caregivers to assure quality services
- Plan and delegate work assignments, ensuring effective scheduling
- Provide case management services to residents
- Facilitate and encourage family involvement with residents
- Assist in coordination of resident move-in and move-out to ensure a smooth transition for resident and family
- Investigate incidents, identify safety hazards, and implement corrective actions in a timely manner
- Develop and monitor resident service plans
- Ensure regulatory compliance and participate in management and agency surveys
Requirements
- Must be a graduate of an accredited school of nursing, RN or LVN
- 1 or more years of management experience in an Assisted Living or Memory Care community in a similar role
- Must be able to communicate effectively with residents, families, physicians, and associates
- Strong written communication and computer skills
- Availability to work outside of normal operating hours including evenings and weekends is required
- Must possess or be willing to acquire a valid driver's license to drive on company time as needed
Skills
- Leadership skills
- Written communication
- Computer skills
Location
- Asher Point of Austin, 11279 Taylor Draper Ln
Work Type
- Full-time
Experience Level
- 1 or more years of management experience
Education Level
- Graduate of an accredited school of nursing, RN or LVN
Benefits
- Company-paid telemedicine service for all full-time benefit-eligible team members
- On-Demand Pay
- Discount and rewards program
- Health/ Dental/ Vision/ Disability/ Life Insurance
- Flex Spending Account
- Dependent Care Flex Plan
- Health Savings Account
- 401(k) Retirement Savings Plan with company matching
- Paid time off and Holiday pay
- Team Member Assistance Program
- Discounted Meal Tickets
- Referral Bonus Program
- Tuition Assistance (for programs directly related to team member's position)
About the Company
- Sagora Senior Living is a senior living community offering independent living, assisted living, or memory care.
- We put Residents First while being team-focused and quality-centered.
- We invest in and empower our team members to move upward within the company and in their careers.
- Certified as a Great Place to Work based on team member surveys.
- Our Core Values are Commitment, Empowerment, Communication, Excellence, and Teamwork!
- Sagora comes from the combination of 'Sage' (wisdom) and 'Agora' (gathering place).
Equal Opportunity
- Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.