Client Service and Change Manager, Assistant Vice President at State Street | England, GB | Rezi

Client Service and Change Manager, Assistant Vice President at State Street

Client Service and Change Manager, Assistant Vice President

State Street · England, GB

2 weeks ago

Client Service and Change Manager, Assistant Vice President

State Street · England, GB

20 days ago
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About the Role

This role will deliver highly valued change management and solutions to clients within the UK, overseeing client change programs and ensuring successful business change delivery. You will be joining the Investment Services function, which provides a comprehensive approach to client relationships for asset managers, asset owners, insurance companies, and official institutions globally.

Responsibilities

  • Be a key point of contact for strategic clients within our change model
  • Participate in internal and client led meetings or workshops
  • Execute core change activities
  • Manage core change activities and risk
  • Complete documentation associated with the change activity
  • Ensure all change administration is up-to-date and accurate

Requirements

  • Ability to face off with a client at various levels
  • Strong critical thinking, problem solving, and decision-making skills
  • Excellent administrative and organizational skills
  • Ability to multitask and work efficiently to meet client deliverables
  • Influence internal stakeholders into meeting deadlines and completing tasks
  • Exceptional interpersonal & communication skills
  • well-organized detailed oriented, analytical individual with exceptional interpersonal and communication skills
  • ability to simultaneously handle multiple assignments and pressure while working efficiently to meet client deliverables

Skills

  • Change management
  • Client service
  • Problem solving
  • Decision-making
  • Administrative skills
  • Organizational skills
  • Multitasking
  • Communication skills
  • Interpersonal skills
  • Analytical skills

Location

  • Edinburgh

Work Type

  • Full-time

Experience Level

  • Assistant Vice President (AVP)

Education Level

  • Business degree from University or equivalent
  • Relevant market experience within change management/PMO

Benefits

  • Inclusive development opportunities
  • Flexible work-life support
  • Paid volunteer days
  • Vibrant employee networks

About the Company

  • Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability.
  • We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
  • We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential.

Equal Opportunity

  • As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.