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About the Role
To successfully set and prepare the banquet floor for meetings and functions as specified by event contracts, resumes, and supervisors in a congenial, friendly, helpful, and efficient manner.
Responsibilities
- Have complete knowledge of the hotel’s events, services and facilities.
- Ensure prompt and courteous service is extended to both internal and external customers.
- Maintain an orderly working environment and inform the manager of any deficiencies.
- Carry out tasks as assigned by your manager or supervisor that pertain to the overall operation of the banquet department.
- Refresh rooms as assigned by your manager or supervisor.
- Set up and tear down meeting rooms according to the pre-determined standards of the department and hotel, and direction of your manager.
- Ensure guest service excels at all times.
- Ensure guests needs and requirements are carried out in a helpful and timely manner.
- Complete all miscellaneous duties as directed by your supervisor or manager that pertain to the operation of the department.
- Transport all equipment and store it in the appropriate storage rooms, in a safe manner.
- Understand and carry out duties according to all banquet event orders and the instructions for each event.
- Understand all hotel and guests functions to be able to answer any questions made by any guests.
- Clean banquet rooms, vacuum, mop and dust as instructed.
- Ensure fire exits are clean and free of obstructions.
Requirements
- Teamwork approach to all duties and helpful attitude with co-workers.
- Efficient and effective approach to completing all tasks.
- Fluency in English (written and verbal) is a must.
- Previous experience in banquets in a hotel is preferred.
- Must be able to lift and transport heavy equipment.
- Must be able to follow instructions and understand set up diagrams.
- Excellent problem solving skills required.
- Must provide a positive and professional demeanor.
- Must be legally eligible to work in Canada.
- The hotel is unable to assist candidates in obtaining Canadian work authorization.
Skills
- Problem solving
Location
- Toronto
Work Type
- Part-Time
- Permanent
Salary/Compensations
- $23.16 per hour
Benefits
- Free Meals
- Travel Discounts
- Free dry-cleaning for work gear
- Custom learning programs
- Join Health & Wellness, Sustainability, and DEI Committees
- Growth paths
About the Company
- For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto.
- Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication.
- Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told.
- Join us in creating our next chapter with your story.
- Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it.
- If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you.
- Join us and help shape the future of one of Toronto’s most treasured landmarks.
Equal Opportunity
- At Fairmont Royal York, we believe that the strength of our team lies in its diversity.
- We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual.
- As an Equal Opportunity Employer, we provide equal access to opportunities.
- We welcome applications from all qualified candidates.
- We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs.
- Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]