Park Services Supervisor at Great Escape Parks | NY, US | Rezi

Park Services Supervisor at Great Escape Parks

Park Services Supervisor

Great Escape Parks · NY, US

3 weeks ago

Park Services Supervisor

Great Escape Parks · NY, US

22 days ago
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About the Role

Lead a dynamic team responsible for keeping the park clean, safe, and welcoming. Oversee daily operations, train and motivate the team, and ensure the park maintains its pristine appearance. This is a hands-on leadership role ideal for someone who loves working outdoors, enjoys developing people, and thrives in a fast-paced environment.

Responsibilities

  • Lead and support a strong safety culture across the Park Services team.
  • Maintain exceptional cleanliness throughout all park areas, including restrooms, dining patios, pathways, parking lots, and backstage spaces.
  • Train, coach, and mentor Leads and Team Members, ensuring proper documentation and adherence to all policies.
  • Provide first-class Guest Service, including resolving Guest concerns with professionalism and empathy.
  • Maintain inventory levels and ensure storage areas remain organized and well-stocked.
  • Operate and oversee the care of equipment such as pressure washers, blowers, fire hoses, and vacuums.
  • Ensure proper handling, labeling, and storage of chemicals and SDS materials in alignment with company guidelines.
  • Assist with scheduling, documentation, and disciplinary processes as needed.
  • Support other departments and park initiatives as necessary to benefit the resort as a whole.
  • Use creative problem-solving to improve processes and elevate Guest satisfaction.
  • Ensure your team is fully prepared each day with the tools, training, and information they need.
  • Collaborate closely with Operations Management to complete delegated tasks.
  • Demonstrate flexibility and a "team-first" mindset by assisting anywhere in the resort when needed.

Requirements

  • Must be at least 18 years old.
  • Ability to sit, stand, and walk for extended periods.
  • Strong communication skills in English (reading, speaking, understanding).
  • Availability to work nights, weekends, and holidays as needed.
  • Valid Driver's License and ability to obtain a Park Driver's License.
  • A people-focused leadership style and a team-oriented mindset.
  • Strong attention to detail and the ability to manage multiple priorities independently.

Work Type

  • Full-time

Salary/Compensations

  • $18.50 per hour

Benefits

  • Paid training
  • Advancement opportunities
  • Overtime pay eligible after 40 hours
  • Year-round job opportunities
  • Exclusive employee parties and events for you and your family