About the Role
Lead a dynamic team responsible for keeping the park clean, safe, and welcoming. Oversee daily operations, train and motivate the team, and ensure the park maintains its pristine appearance. This is a hands-on leadership role ideal for someone who loves working outdoors, enjoys developing people, and thrives in a fast-paced environment.
Responsibilities
- Lead and support a strong safety culture across the Park Services team.
- Maintain exceptional cleanliness throughout all park areas, including restrooms, dining patios, pathways, parking lots, and backstage spaces.
- Train, coach, and mentor Leads and Team Members, ensuring proper documentation and adherence to all policies.
- Provide first-class Guest Service, including resolving Guest concerns with professionalism and empathy.
- Maintain inventory levels and ensure storage areas remain organized and well-stocked.
- Operate and oversee the care of equipment such as pressure washers, blowers, fire hoses, and vacuums.
- Ensure proper handling, labeling, and storage of chemicals and SDS materials in alignment with company guidelines.
- Assist with scheduling, documentation, and disciplinary processes as needed.
- Support other departments and park initiatives as necessary to benefit the resort as a whole.
- Use creative problem-solving to improve processes and elevate Guest satisfaction.
- Ensure your team is fully prepared each day with the tools, training, and information they need.
- Collaborate closely with Operations Management to complete delegated tasks.
- Demonstrate flexibility and a "team-first" mindset by assisting anywhere in the resort when needed.
Requirements
- Must be at least 18 years old.
- Ability to sit, stand, and walk for extended periods.
- Strong communication skills in English (reading, speaking, understanding).
- Availability to work nights, weekends, and holidays as needed.
- Valid Driver's License and ability to obtain a Park Driver's License.
- A people-focused leadership style and a team-oriented mindset.
- Strong attention to detail and the ability to manage multiple priorities independently.
Work Type
- Full-time
Salary/Compensations
- $18.50 per hour
Benefits
- Paid training
- Advancement opportunities
- Overtime pay eligible after 40 hours
- Year-round job opportunities
- Exclusive employee parties and events for you and your family
