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About the Role

We are looking for a Sales Associate who delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach to offering studio memberships, and retail products and services. The Sales Associate builds relationships and translates the mission of STRONG through its product and service offerings. They will have a strong focus on behaviors that drive member acquisition and retention.

Responsibilities

Engage with potential members to understand their fitness goals and introduce them to STRONG's offerings.
Conduct studio tours, highlighting facilities, services, and amenities tailored to individual needs.
Clearly communicate membership options and benefits.
Enroll new members using established sales techniques and protocols.
Onboard new members effectively and assist with retention activities to drive studio profitability.
Schedule appointments and follow up on leads and potential new business opportunities.
Promote marketing campaigns and special offers to leads and existing members.
Manage leads using company software and execute daily outreach activities to maximize conversion.
Collaborate with the Studio Manager to ensure a member-centric experience.
Provide a friendly, engaging check-in process and address member inquiries with professionalism and care.
Build strong relationships with members and act as a resource for their questions and concerns.
Maintain a clean, welcoming, and well-organized studio environment.

Requirements

High school diploma or GED
Current AED/First Aid/CPR certification
1+ years of experience in sales or customer service, with a focus on relationship-based selling and value-building
Reliable means of mobility for travel to studio location
Must be able to lift up to 50 lbs.
Frequent physical activities including squatting, bending, reaching, spotting, jumping, and prolonged standing and walking.

Skills

Active Listening & Relationship Building
Product Expertise & Persuasion
Integrity & Dependability
Enthusiastic & Performance-Driven
Adaptability & Resilience

Location

studio location

Work Type

Flexible Work Schedule

Experience Level

1+ years of experience

Education Level

High school diploma or GED

Salary/Compensations

$18.50/hour + Commission

Benefits

Commission Eligibility
Flexible Work Schedule
Free Drop-In Sessions
Career Growth Opportunities Within The STRONG Team.
Comprehensive Benefits Plan (Medical, Dental, Vision, 401(k), etc.) for full-time employees.
Supportive Leadership Team

About the Company

We are STRONG – A Pilates-inspired, cardio-infused, and designed for a full-body workout that is low-impact and high-intensity. Our diverse classes, including ROW, RIDE, and REFORM, are designed to help clients maximize their performance and achieve their fitness goal.

Equal Opportunity

Momentic Studios Inc. is proud to be an equal opportunity employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law.