Customer Engagement Representative (Bilingual) at Gallagher | CA | Rezi

Customer Engagement Representative (Bilingual) at Gallagher

Customer Engagement Representative (Bilingual)

Gallagher · CA

3 weeks ago

Customer Engagement Representative (Bilingual)

Gallagher · CA

22 days ago
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About the Role

This relationship-focused role involves introducing eShepherd's virtual fencing technology to livestock producers, ranchers, and industry stakeholders across Canada to drive growth. You will identify and qualify opportunities, deliver product demonstrations, support customers, and collaborate with Business Development Managers to increase market adoption in both English and French-speaking regions.

Responsibilities

  • Traveling to events to represent eShepherd, including presenting, speaking, and joining panel discussions.
  • Building and maintaining trusted relationships with livestock producers, ranchers, and industry stakeholders across Canada, engaging confidently with both English and French-speaking customers.
  • Identifying, qualifying, and developing new business opportunities while delivering product demonstrations and communicating the value of eShepherd's virtual fencing technology.
  • Supporting customers throughout their journey, from initial engagement through onboarding, while maintaining accurate pipeline activity and customer records in CRM systems.
  • Partnering with Business Development Managers and cross-functional teams to drive customer success, business growth, and a seamless customer experience.
  • Representing eShepherd in the market and staying informed on industry trends, competitor activity, and emerging AgTech developments to identify new opportunities.

Requirements

  • Fluent written and verbal communication skills in both French and English.
  • Experience in sales, customer engagement, business development, account management, or a related customer-facing role.
  • Agricultural, livestock, AgTech, or rural industry experience, or a genuine passion for the sector.
  • Strong consultative selling and relationship-building skills.
  • A proactive, self-motivated, and results-oriented approach.
  • Experience using CRM platforms to manage customer interactions and sales activity.
  • Excellent organizational and time-management skills.
  • The ability to work independently in a remote environment while collaborating effectively with colleagues across multiple regions.
  • Located close to an airport to enable travel.

Skills

  • Sales
  • Customer Engagement
  • Business Development
  • Account Management
  • Consultative Selling
  • Relationship Building
  • CRM Platforms
  • Organizational Skills
  • Time Management
  • Communication (French & English)

Location

  • Canada
  • Remote

Work Type

  • Remote
  • Full-time

Salary/Compensations

  • Competitive compensation
  • Performance incentives

Benefits

  • Comprehensive health and dental coverage
  • Retirement savings support (RRSP or equivalent)
  • Employee wellbeing and assistance programs
  • Flexible remote working arrangements
  • Tools, technology, and support for optimal performance
  • Career growth opportunities

About the Company

  • Gallagher's purpose is to Protect what matters most, supporting farming businesses, advancing technology, and helping customers solve operational challenges.
  • eShepherd is transforming livestock management through smart virtual fencing technology, offering ranchers flexibility, visibility, and control.
  • eShepherd combines practical farming knowledge with technology to improve productivity, sustainability, and animal management.
  • eShepherd is experiencing exciting growth across North America and globally.
  • eShepherd has an entrepreneurial, collaborative, and fast-moving culture with teams in the USA, Australia, and New Zealand.
  • Gallagher provides global reputation and stability.