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About the Role

BDC Representatives are needed to support the sales team at Competition Automotive Group. This is a career opportunity with an extraordinary company.

Responsibilities

• Handle inbound and outbound client inquiries via web leads, phone, and email.
• Perform short-term and long-term follow-up with clients using the CRM system.
• Communicate professionally with customers and solve problems.
• Direct customer calls and concerns to the appropriate party.
• Log all activity in the CRM.

Requirements

• Minimum of 1 year of customer service experience.
• Proficient in basic computer operating systems (Windows, Google, Microsoft, etc.).
• Strong customer service skills.
• Excellent phone and email etiquette.
• Must be available for a 5-day work week, potentially including Saturdays or Sundays.
• Must be available for 8-hour shifts, which may vary and include opening or closing shifts.

Skills

• Customer service
• Computer proficiency
• Problem-solving
• Phone etiquette
• Email etiquette

Experience Level

• 1 year of customer service experience

Salary/Compensations

• Competitive base salary with monthly commissions

Benefits

• Medical
• Dental
• 401(k)
• Paid time off
• Vacation

About the Company

• Competition Automotive Group believes its associates are its greatest asset.
• They are looking for individuals to join and support their sales team.
• They describe themselves as the BEST Auto Group in the business.