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About the Role

Thermo Fisher's PPD clinical research group (CRG) is leveraging digital innovation, data science, and AI to accelerate the delivery of life-changing therapies to patients. The CRG Digital AI team translates the digital strategy into scalable AI capabilities, partnering with Product, Data, and Engineering to embed AI across the digital portfolio. This role is responsible for defining and enforcing AI risk, regulatory compliance, and governance frameworks within CRG, ensuring AI-enabled solutions meet enterprise, regulatory, and quality standards for responsible deployment.

Responsibilities

Define and operationalize a CRG-wide AI risk and governance framework aligned with Thermo Fisher enterprise policies and regulatory expectations.
Translate regulatory and enterprise risk requirements into scalable, reusable governance patterns, templates, and automated controls.
Partner with AI Engineering & Platform to embed compliance into model lifecycle tooling, monitoring systems, and audit and traceability infrastructure.
Enable governance-by-design to minimize reliance on manual review.
Ensure all AI solutions are developed and deployed with governance-by-design, including model transparency and explainability, data privacy and security compliance, bias detection and mitigation, and auditability and traceability.
Partner with Legal, Compliance, Privacy, InfoSec, and Quality teams to ensure alignment with global regulatory requirements and internal policies.
Define and operationalize a risk-tiering framework for AI use cases.
Ensure all AI-enabled workflows comply with regulatory and risk standards.
Operate as an independent control function within the AAI operating model, with clear authority on regulatory and compliance matters.
Partner with AVRE to embed compliance into readiness frameworks and workflow design.
Partner with AI Delivery & Governance to integrate risk controls into lifecycle stage gates.
Partner with AI Engineering & Platform to ensure compliance is embedded into systems and tooling.
Serve as the primary interface with Legal, Privacy, InfoSec, and Quality organizations.

Requirements

Bachelor’s degree required; MBA or advanced degree preferred (e.g., business, computer science, digital strategy, or related field).
15 years of experience in digital, innovation, strategy, content/knowledge management, or customer-facing leadership roles within clinical research, healthcare, life sciences, or technology-enabled services.
Demonstrated ability to translate complex digital, data, and AI concepts into clear, compelling narratives for both technical and non-technical audiences.
Experience developing high-quality, customer-facing content to support commercial engagements, including bids, proposals, value demonstrations, and executive presentations.
Strong executive presence with the ability to engage credibly in high-stakes customer and leadership interactions.
Proven ability to influence outcomes in highly matrixed environments through alignment, credibility, and sound judgment, without reliance on formal authority.
Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
Able to work upright and stationary for typical working hours.
Ability to use and learn standard office equipment and technology with proficiency.
Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
May require as-needed travel (0-20%).
Must be legally authorized to work in the United States without sponsorship.
Must be able to pass a comprehensive background check, which includes a drug screening.

Skills

Strategic judgment and systems thinking
Ability to synthesize market, customer, and execution signals into actionable insight.
Exceptional executive communication, narrative clarity, and storytelling capability (written, visual, and verbal).
Strong content architecture, knowledge management, editorial, and governance skills (taxonomy, versioning, reuse, and quality control).
Collaborative leadership style with high trust orientation and strong stakeholder management across Digital, Commercial, Operations, Marketing, and Executive leadership.
Comfortable operating in ambiguity and high-stakes situations; high emotional intelligence and discretion in handling strategic information.
Ability to manage and scale work through partners and vendors to accelerate speed-to-market and improve quality without creating unnecessary process burden.
Experience designing or implementing scalable governance frameworks in technology or AI contexts.
Ability to balance risk management with speed and innovation.
Experience embedding compliance into product or platform environments (not just policy).

Location

Remote US (east coast preference)

Work Type

Office
Remote

Experience Level

Senior Director
15 years of experience

Education Level

Bachelor’s degree required
MBA or advanced degree preferred

Salary/Compensations

$167,500.00–$278,000.00
Variable annual bonus based on company, team, and/or individual performance results

Benefits

Choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO)
10 paid holidays annually
Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
Accident and life insurance
Short- and long-term disability
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP)

About the Company

At Thermo Fisher’s PPD clinical research group (CRG), we’re using digital innovation, data science, and AI to reimagine how life-changing therapies reach patients.
Our teams combine deep scientific expertise with advanced analytics, automation, and digital platforms to make research smarter, faster, and more connected.
CRG Digital AI is the engine that translates our digital strategy into scalable, production-ready AI capabilities that drive measurable business impact.
Operating in close partnership with Product, Data, and Engineering, the team embeds AI across our digital portfolio to accelerate clinical trial execution, enhance data-driven decision-making, and unlock differentiated value for our customers.
Through a combination of centralized platforms, standards, and federated execution, CRG Digital AI enables rapid innovation while ensuring consistency, quality, and responsible AI practices.
At Thermo Fisher Scientific, we are committed to fostering a healthy and harmonious workplace for our employees.
We understand the importance of creating an environment that allows individuals to excel.