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About the Role

MUFG, a globally respected financial institution, is seeking an Operational Resilience Assistant Vice President to join their Operations Office for EMEA in London. This pivotal role offers the opportunity to shape and embed operational resilience standards across MUFG’s EMEA entities, ensuring regulatory compliance and sustainable business continuity. You will be part of a supportive team that values collaboration, knowledge sharing, and professional growth, working closely with senior leaders and stakeholders across business, technology, risk, and control functions. MUFG is renowned for its commitment to employee development, offering extensive training opportunities and flexible working arrangements to help you thrive both professionally and personally. If you are passionate about operational resilience and eager to make a meaningful impact within a leading global bank, this is your chance to contribute to a culture of dependability and excellence.

Responsibilities

Support the ongoing development, maintenance, and continuous improvement of the Operational Resilience framework, standards, methodologies, procedures, and supporting documentation for MUFG EMEA.
Assist in defining resilience requirements for Important Business Services (IBS), Critical or Important Functions (CIFs), technology services, and third-party arrangements to ensure robust business continuity.
Contribute to aligning resilience standards with regulatory expectations such as FCA/PRA regulations in the UK, DORA in the EU, and relevant Middle Eastern frameworks while supporting enterprise risk appetite.
Participate in identifying, assessing, and maintaining inventories of IBS and CIFs by supporting data analysis, quality assurance activities, dependency mapping, and documentation management.
Help develop impact tolerances and associated resilience metrics by gathering, analysing, and presenting information used for decision-making processes related to operational resilience.
Assist with regulatory interpretation by translating requirements into practical standards and guidance for business areas while supporting gap assessments and action tracking activities.
Support technology resilience initiatives including cyber resilience and Third Party Risk Management (TPRM) by coordinating requirements across business units and reviewing stakeholder evidence.
Maintain scenario inventories and methodologies for resilience testing by preparing materials required for exercises, regulatory reviews, tracking actions arising from assurance activities.
Produce management information reports and governance materials for forums and committees while monitoring progress against objectives, milestones, and regulatory commitments.
Develop effective working relationships across First, Second, and Third Lines of Defence by engaging stakeholders throughout business functions; support delivery of training activities aimed at improving awareness of operational resilience requirements.

Requirements

Experience within Operational Resilience or related disciplines such as Business Continuity Management, Operational Risk Management, Technology Risk Management or Third Party Risk Management is essential for this role.
A good understanding of operational resilience principles including Important Business Services (IBS), impact tolerances, service mapping methodologies is required.
Strong analytical skills combined with excellent organisational abilities enable you to manage multiple priorities effectively while maintaining attention to detail.
Exceptional written and verbal communication skills allow you to create clear policies, standards documentation as well as engage constructively with diverse stakeholder groups.
Proven ability to work collaboratively across multiple teams demonstrates your commitment to fostering positive relationships within a large organisation.
Experience creating or maintaining governance documentation ensures you can support compliance efforts efficiently.
Knowledge of UK Operational Resilience regulations (FCA/PRA), DORA or other relevant frameworks is highly desirable but not mandatory.
Experience supporting regulatory programmes or risk initiatives within financial services adds value to your application.
Familiarity with technology resilience concepts such as cyber security or Third Party Risk Management requirements would be advantageous.
Professional qualifications relating to Risk Management or Business Continuity are considered beneficial but not essential.

Skills

Operational Resilience
Business Continuity Management
Operational Risk Management
Technology Risk Management
Third Party Risk Management
Important Business Services (IBS)
Impact tolerances
Service mapping methodologies
Analytical skills
Organisational abilities
Attention to detail
Written communication
Verbal communication
Collaboration
Governance documentation
UK Operational Resilience regulations (FCA/PRA)
DORA
Regulatory programmes
Risk initiatives
Financial services
Technology resilience
Cyber security
Third Party Risk Management requirements
Risk Management qualifications
Business Continuity qualifications

Location

London

Work Type

Flexible working

Experience Level

Assistant Vice President

Benefits

Structured training programmes
Flexible working opportunities
Generous pension contributions
Knowledge sharing initiatives
Mentorship schemes

About the Company

MUFG stands out as one of the world’s largest financial groups with a rich heritage rooted in integrity and dependability.
The company is committed to fostering an inclusive workplace where every employee feels valued—regardless of background or experience—and where collaboration forms the foundation of success.
Employees benefit from supportive leadership that prioritises personal growth through structured training programmes tailored to individual needs.
Flexible working opportunities allow staff members to balance professional ambitions with personal wellbeing while generous pension contributions provide long-term security.
MUFG invests heavily in knowledge sharing initiatives so employees remain up-to-date on industry developments; this creates an environment where learning never stops.
The organisation’s dedication extends beyond compliance—it actively promotes responsible practices that protect clients’ interests whilst nurturing talent internally through mentorship schemes.
As part of MUFG’s London office you’ll enjoy access not only to cutting-edge resources but also a network built on trustworthiness—a place where your contributions matter every day.

Equal Opportunity

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count.
We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.