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About the Role

As an Area Manager, you will be responsible for all POP MART stores in Germany, ensuring smooth operations, strong sales performance, and an authentic customer experience.

Responsibilities

• Act as the leader and central point of contact for existing and upcoming stores in Germany.
• Shape a contemporary retail culture based on key values, fostering a respectful and modern work environment.
• Adapt communication effectively for different audiences, from top stakeholders to part-time employees.
• Implement internal processes efficiently and in a contemporary manner, prioritizing customer-centric service and operational excellence.
• Steer sales using KPIs like UPT, ATV, and Conversion, driving positive results with teams.
• Identify trends early and sharpen business strategies accordingly, focusing on 'experience per square meter'.
• Generate sustainable growth and profitability in collaboration with Area Peers at the Berlin office.
• Support store teams with merchandising plans, product launches, and marketing campaigns, ensuring adherence to POP MART guidelines.
• Manage inventory flow and stock levels effectively.
• Be visible within stores and take a hands-on approach to create added value.
• Report to the Head of Retail Central Europe and support sustainable expansion.
• Proactively contribute best practices and expertise.
• Recruit with strategic foresight and ensure high-quality onboarding for team development.

Requirements

• Proven successful career path in retail with significant sales responsibility.
• Practical experience is valued over a completed degree.
• Knowledge of the German market and ability to act regionally specific.
• Experience in successfully managing store openings and retail expansion projects.
• Sustainable experience in remote management with significant geographical distance.
• Ability to travel 3-4 days per week.
• Proficient in negotiations with landlords, mall partners, and owners.
• Ability to actively manage a P&L.
• Proficient with standard office tools like MS Office.
• Fluent in German and English, with strong intercultural communication skills.
• Maintain enthusiasm for retail work despite its demanding nature.

Skills

• Retail Management
• Sales Performance
• Customer Experience
• Communication
• Process Implementation
• Operational Excellence
• KPI Management
• Trend Analysis
• Business Strategy
• Merchandising
• Inventory Management
• Recruitment
• Onboarding
• Remote Management
• Negotiation
• P&L Management
• MS Office Proficiency
• Intercultural Communication

Location

• Berlin, Onsite

Work Type

• Full-time
• Permanent

Experience Level

• Retail
• Remote Management
• Sales Responsibility

Education Level

• Practical experience valued over a completed degree

Salary/Compensations

• 85,000 EUR

Benefits

• 30 days annual leave with a 5-day week
• Transparent and performance-oriented bonus model
• Exclusive POP MART Toys monthly
• Extensive training and development programs
• Regular team events & socials

About the Company

• POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry.
• Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
• POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system.
• Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono.
• By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture.
• As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world.
• Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
• Since 2010, we have stood for creative collectibles and are now one of the leading brands in designer toys.
• With a focus on artist support, IP management, and a passion for celebrating designer toys worldwide, we have created a platform that covers the entire value chain of designer toys.
• Through our iconic own brands Molly, Hirono, Skullpanda, and LABUBU, as well as collaborations with Disney, Universal Studios, and Sanrio, we create unique art toys with cult status.
• In Europe, we are already active in markets such as the UK, France, Italy, Spain, Denmark, Germany, and the Netherlands – and we continue to grow!
• Our goal: To inspire even more people for Designer Toy Culture and expand our retail presence.

Equal Opportunity

• As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.