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About the Role

Provide HR support to employees at military and border patrol service sites throughout Texas, acting as a trusted advisor on employee relations, performance management, policy interpretation, leadership inquiries, and employment law compliance. Build and strengthen relationships with site leaders, promote department initiatives, and partner with operations on organizational goals.

Responsibilities

• Partner with designated unit(s) to align business objectives with employees and leadership.
• Manage and/or participate in special projects or corporate programs as assigned.
• Serve as a consultant/subject matter expert to leaders and staff on People Team related matters, providing guidance and interpretation of policies, procedures, rules, regulations, and CBA.
• Provide guidance on leader’s inquiries and/or partner with leaders in conducting effective, thorough and objective investigations in a timely manner.
• Manage complex employee relations issues that may include conducting independent People Team investigations and properly reporting findings to leadership.
• Ensure follow through on related action items resulting from the investigation outcome.
• Champion and effectively communicate information related to all People team initiatives, keeping assigned units abreast of updates and/or changes.
• Act as the liaison or administrator for key events to include effectively communicating information, conducting employee presentations, distribution of materials, adhering to deadlines.
• Provide day-to-day performance management guidance to Leaders (line supervisors/managers) (i.e. coaching, counseling, development and training, DARs, performance letters or PIPS).
• Maintain knowledge of legal requirements related to day-to-day management of employees, reducing legal risks an ensuring compliance with local, state, and federal laws.
• Consult with Director of the People Team for guidance.
• Support talent management efforts by ensuring successful coordinated efforts between hiring managers and Talent Partner, to include proper handling of internal promotions and transfers.
• Partner with Workforce Development staff for recruitment and placement of AbilityOne hires.
• Work closely with leadership and employees to improve work relationships, build morale, and increase retention.
• Manage labor relations by developing a relationship with union representatives.
• Actively participate and/or manage the grievance process to ensure adherence to the CBA and help facilitate resolution.
• Oversee adherence to EEOC and affirmative action program and diversity goals set by the organization and responds to all EEOC and/or NLRB charges.
• Identify training needs and partners with People team leadership as needed.
• Facilitates training sessions on various HR related topics and/or coordinate other training resources.
• Responsible for effectively communicating and providing guidance on Leave Administration to include working collaboratively with our 3rd party leave administrator and our benefits team.
• Assist in the maintenance and revision of site job descriptions.

Requirements

• Bachelor’s degree required.
• Minimum five (5) years of prior experience in multiple HR disciplines including resolving complex employee relations issues, performance management, talent management and development, HR metrics/best practices or equivalent combination of education and experience.
• Labor relations experience preferred.
• Bilingual in English and Spanish strongly preferred.
• PHR or equivalent HR Certification is preferred.
• Ability to pass criminal, drug, and driving screening.
• Possess valid driver’s license and maintain good driving record.
• Ability to exchange accurate information in person and over the phone.
• Occasional travel may be required, up to 5%.
• PCSI does not offer immigration sponsorship for this position. Please do not apply if you currently require or may require sponsorship now or in the future.

Skills

• Knowledge of PC functions and Software.
• Proficiency in Windows applications, MS Word, MS Excel, etc. and related applications.
• Experience with HR compliance and reporting to include Affirmative Action, EEO and VETS reporting, etc.
• In-depth knowledge of ADAAA.
• Experienced in use of HRIS.
• Excellent written, oral, and interpersonal communication skills.
• Ability to work in a team-oriented, collaborative environment.
• Ability to set and manage priorities.
• Highly self-motivated and directed, with keen attention to detail.

Location

• Texas
• Austin, TX metro area

Work Type

• Hybrid
• On-site
• Remote

Experience Level

• Minimum five (5) years of prior experience in multiple HR disciplines

Education Level

• Bachelor’s degree required
• PHR or equivalent HR Certification is preferred

Benefits

• Annual bonus opportunity up to 8%.
• Comprehensive medical, dental, and vision coverage with 100% employer-paid premiums for Employee Only plans.
• 401(k) with company match up to 6%, with pre-tax and Roth options, and 100% immediate vesting upon eligibility.
• Company-paid short-term and long-term disability, plus additional voluntary benefit options.
• 21 days of PTO each year, in addition to all federal holidays.

About the Company

• PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, partnerships, and innovation.
• We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country.
• Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few.
• We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits.
• Serving people of all abilities in their life’s journey is at the heart of what we do.

Equal Opportunity

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• All veterans and/or persons with all types of disabilities are strongly encouraged to apply!