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About the Role

This role is part of a larger enterprise architecture and technology delivery team focused on designing and implementing solutions that address critical business needs and opportunities. The position is responsible for translating business requirements into practical, scalable technical architectures, spanning application, integration, data, and infrastructure domains, while ensuring non-functional requirements such as supportability, resiliency, performance, and security are met. The role requires a balance of strategic architectural thinking and hands-on technical execution, with direct involvement in design, deployment, and operational support.

Responsibilities

Translate specific business requirements into end-to-end technical solution architectures, including application architecture, integration architecture, data architecture, and non-functional requirements (availability, resiliency, security, maintainability).
Develop and apply architecture patterns and technology standards aligned to enterprise strategy, including application and integration patterns, data center and platform architecture, and computing paradigms and technology ecosystems.
Provide architecture services supporting both current-state optimization and future-state planning.
Serve as a senior architecture resource supporting AEP’s on-premise ServiceNow platform and CMDB.
Perform platform and solution architecture activities, including estimation and planning, technical design and development guidance, requirements definition and design reviews, and integration architecture with external platforms and systems.
Ensure ServiceNow solutions align with enterprise architecture standards, operational models, and downstream dependencies.
Provide hands-on systems engineering, troubleshooting, and operational support across the ServiceNow ecosystem and supporting platforms, including Tomcat application servers, Java application stacks (JSWs, JVMs), Oracle databases, and MID servers.
Support and troubleshoot across required operating environments: Linux, Windows, and AIX.
Partner closely with infrastructure, application, database, and security teams to diagnose and resolve complex platform and performance issues.

Requirements

6 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.

Skills

ServiceNow platform
CMDB
Tomcat application servers
Java application stacks (JSWs, JVMs)
Oracle databases
MID servers
Linux
Windows
AIX

Experience Level

6 years of relevant work experience

Education Level

Bachelor's degree in computer science, engineering, or related technical field is required.

Salary/Compensations

$98,993.00 - $128,688.00/year

Benefits

AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

About the Company

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Equal Opportunity

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.