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About the Role

The Compliance Manager will support the implementation and ongoing operation of the compliance framework in Australia and New Zealand, working closely with the Head of Compliance, compliance analysts, and business stakeholders to promote an effective Three Lines of Defence model and a strong compliance culture.

Responsibilities

• Manage and support the handling of compliance incidents and breaches, ensuring timely identification, investigation, resolution, and reporting.
• Ensure all incidents are accurately recorded and support data collation for internal and external reporting.
• Coordinate breach reporting to regulators, including preparation of notifications and follow-up of remedial actions.
• Liaise with business units to support rectification and remediation of compliance incidents and provide insights to prevent recurrence.
• Promote awareness of compliance incident reporting obligations and best practices.
• Support compliance reporting requirements, including preparation of regular reports for management committees and the Board.
• Provide compliance advice and guidance to internal stakeholders on day-to-day matters and business initiatives.
• Assist with compliance risk assessments, control reviews, and the identification of gaps or emerging issues.
• Assist with assurance reviews, including coordination of testing, review of findings, and tracking of remediation actions.
• Assist in the development and monitoring of systems and procedures to ensure compliance with laws, regulations, codes, and company policies.
• Support the development and delivery of compliance training and communication programs.
• Identify areas for improvement of processes and controls to enhance efficiency, effectiveness, and consistency.
• Work collaboratively with compliance, risk, and audit teams to enhance customer outcomes and business conduct.
• Assist with the sanctions program, including staying updated on relevant sanctions requirements.
• Assist the First Line to assess the impact of regulatory changes and implement required changes to procedures, controls, and training.

Requirements

• Experience in managing and supporting compliance incidents and breaches.
• Experience in coordinating breach reporting to regulators.
• Experience in providing compliance advice and guidance.
• Experience with compliance risk assessments and control reviews.
• Experience with assurance reviews and tracking remediation actions.
• Experience in developing and monitoring compliance systems and procedures.
• Experience in developing and delivering compliance training programs.
• Experience in identifying process and control improvements.
• Experience working collaboratively with compliance, risk, and audit teams.
• Experience with sanctions programs.
• Experience assessing the impact of regulatory changes and implementing changes.

Skills

• Compliance management
• Incident investigation
• Regulatory reporting
• Risk assessment
• Control review
• Assurance reviews
• Training development
• Process improvement
• Sanctions program management
• Regulatory change management

Location

• Australia
• New Zealand

Work Type

• Full-time

About the Company

• Chubb is a world leader in insurance with operations in 54 countries and territories.
• Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance.
• As an underwriting company, Chubb assesses, assumes and manages risk with insight and discipline.
• Chubb services and pays its claims fairly and promptly.
• The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally.
• Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index.
• Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide.
• Additional information can be found at: www.chubb.com

Equal Opportunity

• Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace.
• We support applications from all members of our community and equitable access to our employment opportunities.
• We are open to discussing workplace flexibility in all our vacancies.
• Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self.