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About the Role

The Account Manager, Enterprise is a high-impact, revenue-driving role responsible for managing and growing Grubhub’s most valuable enterprise-level brand and merchant portfolios. This role blends top-tier relationship management with consultative selling, focusing heavily on driving merchant growth through tailored advertising, co-marketing strategies, and innovative product adoption. Operating with a high degree of autonomy, you will act as a strategic consultant to your partners, maximizing their ROI while securing long-term retention and sustainable revenue growth for Grubhub.

Responsibilities

Own, protect, and scale a book of business consisting of Grubhub's highest-value enterprise accounts.
Develop and execute comprehensive, multi-quarter account management plans focused on long-term value creation, brand alignment, and relationship health.
Cultivate "client-first" relationships with senior stakeholders, balancing advocacy for the merchant with Grubhub’s business interests.
Proactively anticipate enterprise-level risks, market shifts, and competitive threats, engineering creative solutions to protect account health.
Drive incremental revenue by pitching and selling bespoke advertising space, in-app promotions, and integrated marketing campaigns tailored to partner goals.
Conduct advanced data analysis and performance reporting to demonstrate marketing ROI, leveraging insights to unlock additional ad spend.
Deeply understand market dynamics to uncover restaurant-by-restaurant or regional growth opportunities, designing personalized marketing solutions that scale across the enterprise.
Maintain an expert-level, "sales-engineer" understanding of Grubhub’s product suite, tools, and advertising ecosystem.
Confidently lead advanced product demonstrations and technical troubleshooting sessions for C-suite and enterprise-level stakeholders.
Act as a critical feedback loop, synthesising partner needs and translating them into actionable feature requests and enhancements for the internal Product and Engineering teams.
Meaningfully contribute to organizational strategy by influencing cross-functional teams and making data-backed cases for new initiatives.
Serve as a leader within the account management org, mentoring junior team members, guiding onboarding processes, and reinforcing Grubhub’s core value proposition.
Work independently with minimal supervision, planning and executing your own work while aligning major, business-impacting decisions with executive leadership.

Requirements

Bachelor’s Degree or equivalent practical experience.
6-10 years of experience in Enterprise Account Management, Strategic Partnerships, Ad Sales, or Digital Marketing Sales (B2B, SaaS, or Marketplace experience preferred).
Proven success meeting and exceeding commercial goals, specifically in upselling, cross-selling, and driving ad/marketing revenue.
Ability to easily navigate internal tools, adapt to shifting product landscapes, and pivot strategies based on market trends.
Exceptional communication and presentation skills, with a track record of influencing high-caliber, external executive stakeholders.
A self-starter mentality characterized by proactive problem-solving, continuous self-development, and a passion for generating creative business ideas.
Wonder does not sponsor applicants for employment visa status for this role.

Skills

Relationship management
Consultative selling
Advertising
Co-marketing strategies
Product adoption
Data analysis
Performance reporting
Marketing ROI
Product demonstrations
Technical troubleshooting
Cross-functional influence
Mentorship

Location

New York City
Chicago
Denver

Work Type

Hybrid
Full-time

Experience Level

6-10 years

Education Level

Bachelor's Degree or equivalent practical experience

Salary/Compensations

New York: $72,640 - $90,800 ($91,000 - $113,500 OTE range)
Illinois: $65,920 - $82,400 ( $82,500 - $103,000 OTE range)

Benefits

Competitive compensation package with equity
401(k)
Choice of medical, dental, and vision plans
Company paid short and long term disability coverage
Paid time off
Flexible time off for exempt employees
Paid vacation for non-exempt employees
Paid sick leave
Paid parental leave
Discounted meals
Exclusive perks across the Wonder family of brands

About the Company

At Grubhub, we believe food is more than just a meal: It’s a source of discovery, connection, and pure enjoyment.
As a leading U.S. ordering and delivery marketplace, we feature over 415,000 merchants in more than 4,000 cities, creating the ultimate food experience by elevating online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience.
We are constantly finding new ways to innovate—from integrated grocery delivery with groceries powered by Instacart to exclusive loyalty programs.
Join our team, based out of New York City, Chicago and Denver, and help us give our diners the exceptional value they deserve.

Equal Opportunity

At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion.
We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.
As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility.
If you need an accommodation during the interview process, please let your recruiter know.