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About the Role

This role is responsible for responding to daily investor inquiries, facilitating capital activity, completing investor reporting requests, and distributing financial statements and notices. The position also involves ensuring compliance with various regulations and documenting processes to enhance investor communications.

Responsibilities

• Respond to daily investor inquiries via phone and email, investigating and problem-solving on topics such as reporting, performance, fund documents/guidelines, and investment-related queries.
• Facilitate capital activity events including subscriptions, redemptions, and transfers, reviewing and tracking documentation from investors while liaising with internal and external legal and tax counsel.
• Complete frequent investor reporting requests, including DDQs and fee requests, sourcing responses and liaising with internal finance, asset management, and compliance teams for complex reporting.
• Distribute monthly/quarterly estimates, statements, investor letters, capital calls/distribution notices, and audit confirmations.
• Understand and ensure compliance with FINRA, FATCA, and ERISA obligations, as well as implement AIFMD, FOIA, and AML/KYC procedures.
• Document processes and policies and recommend additional procedures to enhance investor communications.
• Update and maintain investor records.
• Liaise with fund administrators and internal middle/back office, treasury, legal, and compliance teams to ensure timely and accurate delivery of investor correspondence and reporting.

Requirements

• Bachelor’s degree with at least 4 years of financial services experience.
• Fund administration, fund operations, or fund accounting experience is preferred.
• Excellent oral and written communication skills.
• Extremely organized and detail-oriented.
• Ability to thrive in an extremely fast-paced environment.
• Ability to multitask and prioritize among many time-sensitive demands.
• Positive attitude and team player with the ability to forge relationships across the firm.
• Comfortable interacting with individuals at all levels, both internally and with clients.

Skills

• Dynamo
• Intralinks
• Investran

Location

• New York, NY

Work Type

• Full-time

Experience Level

• 4+ years

Education Level

• Bachelor's degree

Salary/Compensations

• $100,000 - $120,000

Benefits

• Bonuses
• Overtime
• Deferred cash
• Perquisites
• Company contributions to employee 401(k) accounts

About the Company

• Fortress Investment Group LLC is a leading, highly diversified global investment manager with approximately $54 billion of assets under management as of March 31, 2026.
• Founded in 1998, Fortress manages assets on behalf of over 2,000+ institutional clients and private investors worldwide across a range of credit and real estate, private equity and permanent capital investment strategies.
• Investment performance is our cornerstone - we strive to generate strong risk adjusted returns for our investors over the long term.
• We had approximately 1002 employees and 218 investment professionals as of June 30, 2026, at our headquarters in New York and our affiliate offices around the globe.

Equal Opportunity

• Fortress Investment Group LLC collectively with its subsidiaries and operating affiliates is an equal opportunity employer and considers all applicants for employment without regard to race, religion, creed, color, sex, age, national origin, citizenship status, disability, genetic information, protected veteran status, marital status, sexual orientation, gender identity, or any other status protected by federal, state or local law.