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About the Role
Abby Care is redefining family caregiving with AI-powered products and support. In this role, you’ll design end-to-end experiences across web and mobile for a wide range of users: family caregivers, clinicians, and operators. You’ll tackle complex, real-world problems and help shape the product direction and roadmap.
Responsibilities
- Own end-to-end product design, from problem framing and user research to workflows, interaction design, high-fidelity UI, launch, and iteration.
- Design durable, configurable systems that support complex, multi-step workflows across roles and surfaces.
- Design experiences for family caregivers (B2C), as well as clinicians and operators (B2B), across both mobile and web.
- Partner with product, engineering, operations, clinical, and compliance teams to ensure solutions work in practice.
- Contribute to the design of AI-assisted workflows that guide, support, and augment users while maintaining trust, transparency, and appropriate guardrails.
Requirements
- 3+ years of professional experience as a product designer
- Strong experience designing systems, workflows, and information architecture
- Experience designing for multi-role, permissioned products
- Experience across web and mobile
- Comfort owning the full design process, including user research, synthesis, and iteration
- Experience working in healthcare or other regulated, high-stakes industries is preferred
- Experience at startups or on small, fast-moving teams is preferred
Location
- San Francisco, CA
Work Type
- Full-time
- Hybrid
Experience Level
- 3+ years of professional experience
Benefits
- Competitive compensation packages
- Comprehensive health coverage (medical, dental, vision)
- Generous paid time off
- Financial savings benefits (HSA contributions, optional FSA and commuter benefits)
- Paid parental leave
About the Company
- Abby Care is building the leading AI-native platform for family-led care.
- America is facing a growing care crisis with millions needing care at home.
- Over 50 million family caregivers support loved ones without adequate tools, training, or recognition.
- Abby Care believes families are the largest untapped caregiving workforce and technology can help them deliver better care.
- The platform combines clinical oversight with AI to train, enable, and support family caregivers.
- Abby Care partners with leading health plans, providers, and community organizations and is backed by top VCs.
- The company envisions a future where family-led care is a core part of the healthcare system.
Equal Opportunity
- Abby Care may use automated decision tools to help match and rank candidate work experience, education and skills found in online profiles, resumes and job applications against job requirements.
- All Abby Care hiring decisions involve final human review and input.
- If you have questions or would like to request an alternative process, contact talent@abbycare.org.