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About the Role

Assist and support the Retail Store Manager in coaching and leading team members to provide excellent customer experiences and technology solutions with AT&T products and services.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards.
• Execute and exceed sales and operation initiatives.
• Assist in maintaining location operations, staffing, inventory, and appearance.
• Assist in the development, training, and management of team members.
• Help customers make buying decisions by delivering outstanding customer service.
• Train and develop skills to become a top Retail Store Manager.
• Maintain a fun, clean, and exciting work environment.
• Work as a team member to exceed personal and team goals.
• Participate in marketing activities to maximize selling opportunities.

Requirements

• Management experience in a similar field (Required), preferably in the Wireless Industry.
• Experience in a retail or customer-facing sales environment (Required).
• Ability to work flexible hours including evenings, weekends, and holidays (Required).
• Demonstrated ability to meet performance and operation standards (Required).
• Ability to motivate, lead, and coach to results (Required).
• Strong organizational skills and attention to detail (Required).
• Highly effective communication and interpersonal skills (Required).
• Must be at least 18 years of age.
• Must be legally able to be employed in the US.
• Must have a High School diploma or equivalent.

Skills

• Bilingual (Preferred)
• Retail or customer-facing sales experience in the telecommunications industry (Preferred)
• Experience prospecting through outbound calls (Preferred)

Location

• Austin, TX

Work Type

• Full Time

Experience Level

• Management experience
• Retail or customer-facing sales experience

Education Level

• Bachelor’s degree (Preferred)
• High School diploma or equivalent (Required)

Salary/Compensations

• $31,720.00 - $56,720.00 Base+Commission/year

Benefits

• Strong Base Pay and a commission and bonus schedule
• Ongoing paid training
• Pathway to manage your own location
• Exciting career paths and growth potential
• Uncapped commission program
• Medical, Dental and Vision coverage
• Life Insurance
• 401(K) Retirement Program
• Paid Vacation Time
• Total Pet Plan and Pet Insurance
• Employee Assistance Program
• Discounts off latest devices and AT&T service plans
• Welcome kit of fun gear
• Exclusive sales contests and incentives

About the Company

• My Wireless is a fast-growing AT&T Authorized National Retailer with over 180 locations throughout the US and Puerto Rico.
• Our mission is to inspire team members through journeys that instill knowledge, habits, and skills to connect with customers to realize goals and aspirations.
• We maintain a fun and rewarding training program to develop each team member to be promotion-ready.

Equal Opportunity

• My Wireless is an equal opportunity employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state, and local laws.