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About the Role
This role is designed for our most strategic customers, focusing on helping them extract maximum value from Clio’s solutions, with a special emphasis on AI transformation in legal research and practice. Your mission will be to help top-tier firms and in-house teams practice law more efficiently and effectively by leveraging advanced technology.
Responsibilities
- Engage with legal professionals at elite law firms and leading corporate legal departments to understand their processes, challenges, and opportunities for improvement, especially where AI can transform workflows.
- Lead consultative discussions and tailored demonstrations of Clio’s AI-driven solutions.
- Partner with Account Executives to understand client needs, influence buying decisions, and guide firms through their AI adoption journey.
- Work with customers and prospects to design high-impact pilots of new technologies, ensuring successful engagement, adoption, and measurable outcomes.
- Define the criteria for successful pilots, including desired outcomes, focus practice areas, and demonstration of real, scalable value.
- Act as a trusted advisor to senior partners, practice leads, and operations managers, building relationships and influencing adoption.
- Help customers navigate cultural, behavioral, and process changes for successful AI transformation.
- Collaborate with the marketing team to create content and messaging showcasing real-world AI success stories.
- Serve as the Voice of the Customer, sharing insights with product and sales teams to improve AI solutions and go-to-market strategies.
- Stay informed about AI trends, legal technology innovations, and best practices, sharing expertise internally and externally.
Requirements
- JD or equivalent legal qualification.
- At least 3 years of experience at a top-tier law firm (AmLaw 100 or equivalent), preferably with corporate, litigation, or other high-complexity practice area focus.
- Proven ability to engage, influence, and build trust with senior legal stakeholders.
- Outstanding presentation and facilitation skills, with confidence addressing both legal and executive audiences.
- Strong understanding of legal workflows, processes, and the cultural dynamics influencing technology adoption in elite law firms and leading corporate legal departments.
- A consultative, solutions-focused mindset with a genuine curiosity about how AI can transform legal research, drafting, and analysis.
- Experience in technology, consulting, sales, or other client-facing roles is a strong plus.
- Comfort working in a fast-paced, high-growth environment where priorities shift and creativity is valued.
Skills
- AI transformation
- Legal research
- Legal practice
- Client engagement
- Change management
- Consultative mindset
- Technology adoption
- Presentation skills
- Facilitation skills
Location
- Toronto
Work Type
- Hybrid
Experience Level
- 3+ years
Education Level
- JD or equivalent legal qualification
Salary/Compensations
- $133,000 to $247,000 (OTE)
Benefits
- Competitive, equitable salary
- Top-tier health benefits
- Dental insurance
- Vision insurance
- Flexible time off policy (encouraged 20 days/year)
- $2000 annual counseling benefit
- RRSP matching
- RESP contribution
- Clioversary recognition program
About the Company
- Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
- We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
- We are a Human and High Performing AI company, using artificial intelligence to improve all operations.
Equal Opportunity
- We are dedicated to diversity, equity and inclusion.
- We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation.
- We are committed to equal employment and encourage candidates from all backgrounds to apply.
- Clio provides accessibility accommodations during the recruitment process.