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About the Role

Responsible for investigating and confirming the facts of loss for automobile accidents. Determines coverage, liability, and damages, and negotiates claims within the limit of authority. Seeking a self-motivated Auto Adjuster to join a growing team, ideal for those with experience in liability investigations, coverage review, and end-to-end claims management.

Responsibilities

• Partners with assigned representatives for claims involving fraud or subrogation to achieve the best outcome.
• Recognizes and identifies vehicle body parts and understands potential property damage.
• Identifies customer needs and works to meet them using appropriate customer service skills.
• Determines subrogation or fraud potential and the appropriate handling method.
• Applies an intermediate understanding of company insurance policies, the industry, and organizational relationships.
• Handles investigation of all aspects of auto claims, including coverage, damages, and subrogation, with discretion and independence within an increased level of authority.

Requirements

• Must terminate all existing insurance license appointments prior to onboarding and not hold any outside appointments during employment.
• Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed.
• Candidates must possess authorization to work in the United States; visa sponsorship is not provided.
• Must have a dedicated, private workspace free from distractions when working from home.
• Requires appropriate desk and seating when working from home.
• Requires reliable internet with minimum speeds of 50 MB download and 5 MB upload when working from home.

Skills

• Auto Insurance
• Auto Insurance Claims
• Automobile Accidents
• Case Management
• Claims Administration
• Claims Resolution
• Claims Review
• Coverage Analysis
• Customer Service
• De-Escalation
• Empathy
• Insurance Claims Investigations
• Insurance Coverage Analysis
• Insurance Policies
• Liability Insurance
• Liability Investigations
• Liability Management
• Licensing
• Motor Insurance
• Negotiation
• Vehicle Insurance

Location

• Remote

Work Type

• Full-time

Experience Level

• Cons I
• Cons II

Salary/Compensations

• Auto Adjuster Cons I: $53,500 - $86,400 Annually
• Auto Adjuster Cons II: $56,000 - $93,250 Annually

Benefits

• Comprehensive technology setup including laptop, monitors, headset, keyboard, and mouse.
• Monthly connectivity reimbursement for remote employees to offset internet costs.

About the Company

• National General is a part of The Allstate Corporation, offering innovative insurance solutions.
• Provides home, auto, accident and health insurance, and other specialty niche products.
• National General Holdings Corp. is headquartered in New York City.
• Traces roots to 1939 with a financial strength rating of A– (excellent) from A.M. Best.
• Offers personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products.
• Operates as a specialty personal lines insurance holding company.

Equal Opportunity

• National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories.
• All qualified applicants will receive consideration for employment regardless of any characteristic protected by law.
• It is against public policy in Indiana to discriminate against a prospective employee on the basis of veteran status.
• Information regarding the San Francisco Fair Chance Ordinance is available.
• Information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance is available.
• EEO Know Your Rights poster is available.
• FMLA poster is available.
• It is the Company’s policy to employ the best qualified individuals available for all jobs.
• Prohibits discriminatory action based on ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race, religion, sex, or sexual orientation.