About the Role
The Territory Service Representative will provide full store service to National Home Center (NHC) accounts within an assigned territory, including travel to various Lowes’ stores as needed for coverage or business demands.
Responsibilities
- Travels to stores within assigned territory on a regular, pre-determined call schedule to service the store.
- May be required to travel to additional stores outside of the assigned territory.
- Maintains accurate inventory by making focus and cycle counts adjustments and/or notifying customers of necessary changes.
- Maintains appearance of Company’s product in the store by cleaning, culling, placing suggested orders, preparing returns and credits, and ensuring point-of-purchase materials are up to date.
- Provides training to store personnel on the Company’s products and services.
- Analyzes performance, product mix, market conditions, and new product opportunities and recommends changes.
- Facilitates store reset activity with the NHC Store Planning Team as required.
- Participates in special events such as Grand Openings, Contractor Nights, Product Knowledge Training, and Company Meetings.
- Stocks replenishment orders within 48 hours of delivery to store.
- Manages all expenses per corporate policies and procedures.
- Performs other duties as assigned.
Requirements
- High school diploma required.
- Possess and maintain a current unrestricted driver’s license and acceptable driving record.
- Maintain adequate on-going auto insurance on personal vehicle.
- Proficient in Microsoft Office suite: Word, Excel, Outlook, and PowerPoint.
- Ability to communicate verbally and in written form with employees and various levels of management.
- Solid organization and time management skills.
- Ability to work independently, make accurate decisions, and analyze risk, while adhering to deadlines.
- Ability to work a flexible work schedule.
- Must demonstrate courtesy, diplomacy, tact, and a proven ability to foster relationships based on integrity and professionalism.
- Ability for overnight or daily travel to service stores is required.
- Significant travel is required.
- Lift, push or pull up to 50 lbs. without assistance.
- Lift, push or pull 75-100 lbs. with assistance.
Skills
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Verbal and written communication
- Organization
- Time management
- Independent decision-making
- Risk analysis
- Adherence to deadlines
- Flexibility
- Courtesy
- Diplomacy
- Tact
- Relationship building
- Integrity
- Professionalism
- Customer orientation
- Self-starter
- Detail-oriented
- Follow-up
- Follow-through
Location
- Newburgh, NY
Work Type
- Full Time
- Day Shift
Experience Level
- Entry Level
Education Level
- High school diploma
Salary/Compensations
- $21.75 - $21.75 Hourly
Benefits
- Travel expenses are covered per Corporate Travel Policy
About the Company
- National Home Center (NHC) account
