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About the Role

Lead the design, architecture, and delivery of backend and platform services that power AI agent workflows, ensuring scalable, reliable, and maintainable solutions across a microservices and event-driven ecosystem. Own and evolve cloud infrastructure, CI/CD systems, and progressive delivery capabilities using Infrastructure-as-Code practices, enabling safe, continuous deployment and efficient developer workflows. Drive cross-functional technical initiatives with Product, Applied AI, and Infrastructure teams, aligning priorities and leading complex projects from design through production. Improve platform reliability, observability, performance, and cost efficiency through monitoring, incident response, root-cause analysis, and operational excellence across Kubernetes and managed AI runtimes. Mentor engineers, influence technical direction, and help raise the bar for code quality, testing, reliability, and engineering best practices across the organization. Participate in an on-call rotation supporting customer-facing systems and internal platform tooling, contributing to a culture of ownership and continuous improvement.

Responsibilities

Lead the design, architecture, and delivery of backend and platform services
Ensure scalable, reliable, and maintainable solutions across a microservices and event-driven ecosystem
Own and evolve cloud infrastructure, CI/CD systems, and progressive delivery capabilities
Enable safe, continuous deployment and efficient developer workflows using Infrastructure-as-Code practices
Drive cross-functional technical initiatives with Product, Applied AI, and Infrastructure teams
Align priorities and lead complex projects from design through production
Improve platform reliability, observability, performance, and cost efficiency
Strengthen monitoring, incident response, and root-cause analysis for production systems
Mentor engineers, influence technical direction, and help raise the bar for code quality, testing, reliability, and engineering best practices
Participate in an on-call rotation supporting customer-facing systems and internal platform tooling

Requirements

Approximately 7+ years of professional software engineering experience designing, building, and operating large-scale backend systems in production environments
1-2 years of experience in a lead capacity
Strong proficiency in Python (FastAPI or similar) or another backend language
Experience building distributed systems, microservices, and cloud-native applications
Hands-on expertise with relational databases (e.g. PostgreSQL)
Hands-on expertise with caching/messaging technologies (e.g. Redis)
Hands-on expertise with API design
Hands-on expertise with AWS services including cloud AI runtimes (e.g. AWS Bedrock AgentCore)
Hands-on expertise with container orchestration with Kubernetes (EKS)
Experience building and operating CI/CD pipelines
Experience building and operating Infrastructure-as-Code solutions
Experience with progressive delivery or release-engineering practices
Strong experience with observability, monitoring, and troubleshooting production systems using technologies such as OpenTelemetry, Datadog, Prometheus, or similar tools
Experience supporting or integrating with AI/LLM-powered systems, including agent runtimes, LLM gateways, RAG architectures, retrieval systems, or related AI infrastructure
Proven strength in system design, debugging, performance optimization
Proven ability to make thoughtful trade-offs between short-term delivery and long-term scalability
Demonstrated ability to influence technical decisions
Demonstrated ability to collaborate across engineering and product teams
Demonstrated ability to communicate effectively with both technical and non-technical stakeholders

Skills

Python (FastAPI or similar)
Backend language proficiency
Distributed systems
Microservices
Cloud-native applications
Relational databases (e.g. PostgreSQL)
Caching technologies (e.g. Redis)
Messaging technologies (e.g. Redis)
API design
AWS services
Cloud AI runtimes (e.g. AWS Bedrock AgentCore)
Kubernetes (EKS)
CI/CD pipelines
Infrastructure-as-Code
Progressive delivery
Release-engineering practices
Observability
Monitoring
Troubleshooting production systems
OpenTelemetry
Datadog
Prometheus
AI/LLM-powered systems
Agent runtimes
LLM gateways
RAG architectures
Retrieval systems
AI infrastructure
System design
Debugging
Performance optimization

Location

US
Ontario, Canada

Work Type

Hybrid Work Model
Work from anywhere for up to 8 weeks per year

Experience Level

Lead
7+ years of professional software engineering experience
1-2 years of experience in a lead capacity

Salary/Compensations

USD 118,400 - 219,800
CAD 140,600 - 190,600

Benefits

Flexible hybrid working environment
Flex My Way policies
Work from anywhere for up to 8 weeks per year
Career Development and Growth opportunities
Grow My Way programming
Skills-first approach
Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Market competitive health, dental, vision, disability, and life insurance programs
Competitive 401k plan with company match
Competitive vacation, sick and safe paid time off
Paid holidays
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance
Optional life and AD&D insurance
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Access to Employee Assistance Program
Group Legal Identity Theft Protection benefit
Access to 529 Plan
Commuter benefits
Adoption & Surrogacy Assistance
Employee Stock Purchase Plan

About the Company

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions.
We serve professionals across legal, tax, accounting, compliance, government, and media.
Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency.
Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments.
At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them.
Join us and help shape the industries that move society forward.

Equal Opportunity

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals.
To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.
Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law.
If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com.
Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations.
Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations.
More information on requesting an accommodation here.
Learn more on how to protect yourself from fraudulent job postings here.
More information about Thomson Reuters can be found on thomsonreuters.com