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About the Role

Nevada State University invites applications for the position of 1000 Hour Appointment – ASC Program Coordinator. This role will report to the Director of the Academic Success Center (ASC) and provide operation and program support for online and in-person peer-tutoring services, focusing on learning support, customer service, outreach, marketing, and student engagement.

Responsibilities

• Coordinates daily operations and quality assurance of tutoring support services.
• Manages student staff and faculty communication for academic support.
• Supports Center Staff in semester recruitment of tutors, coordinating the application, interview, and onboarding processes.
• Develops a strategic tutoring schedule considering demand, usage trends, and modalities.
• Coordinates with faculty on scheduling strategies and tutoring needs.
• Develops and facilitates tutor training.
• Participates in campus-wide peer support and center trainings.
• Conducts regular observations and semester evaluations of tutors, providing developmental feedback.
• Promotes tutoring services to faculty and students.
• Coordinates tutoring support services with academic faculty and other relevant offices.
• Coordinates access to course materials for tutoring sessions.
• Sends outreach emails and assists with scheduling and holding faculty meetings.
• Completes weekly and monthly tracking of tutoring services utilization and satisfaction.
• Coordinates the distribution, collection, and analysis of program surveys.
• Assists Center Staff in compiling and organizing student success data for reports and outcomes assessment.
• Updates and develops marketing materials for tutoring services.
• Manages and maintains social media platforms and website content.
• Develops or supports programming or initiatives related to the center mission, such as study skills workshops or retention interventions for specific student populations.

Requirements

• Bachelor’s degree from a regionally accredited institution.
• One (1) year of experience in higher education or a related professional role.
• Demonstrated commitment to a diverse, non-traditional, first-generation student population.
• Ability to work independently and contribute to a team environment while effectively managing multiple priorities and deadlines.
• Eligibility to work in the United States without sponsorship.

Work Type

• 1000 Hour Appointment
• 30-40 hours per week

Education Level

• Bachelor's degree

Salary/Compensations

• $26.00 per hour

About the Company

• Nevada State University is a four-year Minority Serving public institution with a statewide mission, dedicated to excellence in teaching and learning and committed to the advancement of a diverse and largely underserved student population.
• Designated a Hispanic Serving (HSI) and Asian American Native American Pacific Islander Institution (AANAPI), Nevada State is a university where teaching and student support are valued above all else.
• In Fall 2025, the enrollment surpassed 8,400 students, with a majority being first generation, racial/ethnic minorities, parents, and/or returning students.
• The university celebrates the storied backgrounds of its campus community and operates with a shared commitment to represent and serve the diverse population of Nevada.
• Nevada State fosters a culture of inclusive excellence to allow members to live authentically, fully engage, and flourish.
• The university dedicates itself to intentional and ongoing reflection to meet the evolving needs of Nevada State University, surrounding communities, and the State of Nevada.
• Seeks applicants passionate about working with a promising student population and collaborating with faculty and staff to make a lasting impact.