About the Role
Sales and Leasing Consultants will learn and master auto sales within a value creation sales experience, focused on customers needs while also learning and mastering Subaru product knowledge. Consultants will guide customers through the purchase experience in a customer advocating environment.
Responsibilities
- Identify customer needs and buying motivations and pair them with the correct vehicle.
- Conduct product presentations and perform demonstration drives.
- Ask customers to purchase the vehicle and overcome obstacles or objections.
- Continuously improve vehicle and process knowledge and educate customers on products and processes.
- Assist customers at initial contact, provide professional follow-up, and assist after the purchase.
- Track customers through meticulous input of information into the database.
- Follow up by phone, email, and document all communication.
- Learn and understand vehicle financing and present financing options to customers.
- Create purchase agreements, appraisal information, credit applications, and other documentation.
- Adhere strictly to all local, state, and federal reporting guidelines.
Requirements
- Must have held a valid driver's license for at least 1 year.
- Must have a clean driving record.
- Must be at least 18 years of age.
Skills
- Strong verbal and written communication ability
- Strong listening skills
- Ability to take instruction and follow direction
- Punctuality
- Strong customer focus
- Growth mindset
- Emotional stability
- Ability to work on a team
Location
- Austin, TX 78757
Work Type
- Full Time
Experience Level
- Prior sales experience is not a must
- Customer service experience is preferred
Salary/Compensations
- Commission based
- Paid training period - $20 per clock hour for up to 60 days
Benefits
- Employer Paid Dental Insurance
- Employer Paid Life Insurance
- Employer Paid Medical Insurance
- Employer Paid Telemedicine Access
- Employer Paid Health Savings Account Contribution
- Employer Paid Flu Vaccinations Every Fall
- Employer Percentage Matching for 401k
- Employer Paid Parental Leave
- 5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)
- 5 Paid Time Off Vacation Days/Year (60 days - 1 year)
- 14 Paid Time Off Vacation Days/Year (1 year - 3 years)
- 19 Paid Time Off Vacation Days/Year (3 - 7 years)
- 24 Paid Time Off Vacation Days/Year (7+ years)
- Annual Christmas Bonus Based on Tenure
- Annual Christmas Party
- Annual Employee Appreciation Dinner
- Employee Vehicle Purchase Program
- Employee Discounts on Collision Repair, Parts, and Service
- Bi-Weekly Pay Periods, Paid on Fridays
- Holidays: Thanksgiving, Christmas & New Years
- Employer Paid Lunches Every Saturday
- Employer Paid Lunches/Dinners - Special Occasions
- Access to In-House Insurance Agency
- Access to In-House Marketing Agency
- Voluntary Life Term and Whole Insurance
- Voluntary AFLAC Supplemental Coverages
- Voluntary Vision plan
- Pet Insurance
- Legal Shield
- $200 Donation to Charity of Your Choice with Approval
About the Company
- Locally owned, family-operated company.
- Named to the best workplaces in Austin lists by both the Chronicle and the Statesman.
- Forward-thinking, adaptive, and supportive company.
- Committed to compliance with the American Disabilities Act.
Equal Opportunity
- CAG is proud to be an equal opportunity employer.
- We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.
- We encourage all interested candidates to submit an application.
- The Continental Automotive Group is an equal opportunity employer and a drug free workplace.
