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About the Role
Verse Medical is seeking a Compliance Operations Associate to manage the day-to-day operations of its compliance program. This role involves administrative tracking of policies, certifications, and audits, as well as serving as the on-site point person for third-party auditors and inspectors.
Responsibilities
- Maintain and update compliance trackers, calendars, and checklists.
- Monitor upcoming deadlines and proactively flag items.
- Organize and maintain compliance documentation and recordkeeping systems.
- Support internal audits and external inspections by gathering documentation, coordinating schedules, and preparing materials.
- Draft and update standard operating procedures (SOPs), checklists, and job aids.
- Assist in preparing reports and dashboards summarizing compliance status.
- Help onboard and track completion of required trainings/certifications.
- Serve as the on-site point of contact for third-party auditors, inspectors, or regulatory officers.
- Coordinate scheduling and logistics for site visits.
- Accompany auditors throughout on-site walk-throughs, answering questions and facilitating access.
- Take detailed notes during walk-throughs, including observations and findings.
- Conduct internal "pre-visit" walk-throughs to proactively identify and resolve issues.
- Compile and distribute post-visit summaries, tracking corrective action items.
- Build working relationships with internal teams to ensure facility staff are consistently audit-ready.
- Escalate urgent or high-risk findings promptly to compliance leadership.
- Act as a point of contact for basic compliance questions from staff.
- Support the rollout of new policies or procedures.
- Assist with special projects related to compliance.
Requirements
- 1–3+ years of experience in compliance, quality assurance, operations, audit support, or a related field.
- Strong organizational skills and comfort managing multiple ongoing trackers/deadlines.
- Excellent attention to detail.
- Clear written and verbal communication skills.
- Comfortable working both independently at a desk and in person on the facility floor.
- Professional presence and composure when representing Verse to outside auditors or regulatory officers.
- Proficiency with spreadsheets/trackers (Excel/Google Sheets) and general office tools.
- A proactive, "follow-through" mindset.
Skills
- Compliance tracking
- Documentation management
- Audit support
- Recordkeeping
- SOP drafting
- Report preparation
- Onboarding
- Training coordination
- Site visit coordination
- Auditor interaction
- Note-taking
- Problem identification
- Corrective action tracking
- Cross-functional communication
- Spreadsheet proficiency
- General office tools proficiency
Location
- New York, NY
Work Type
- On-site
- Hybrid
Experience Level
- 1-3+ years
About the Company
- Verse Medical is building modern software infrastructure to improve healthcare coordination for patients at home.
- The company is a well-funded Series C company backed by General Catalyst, SignalFire, and Sapphire Ventures.
- Verse Medical's platform connects providers, payors, and patients to ensure high-quality care.
- Company values include transparency, speed of iteration, focused intensity, and customer empathy.
Equal Opportunity
- Verse Medical is committed to building a workplace where everyone feels a sense of belonging, where their contributions are valued, and where they can do their best work.
- The company embraces diversity of all kinds: race, gender, age, religion, identity, experience.
- Verse Medical is an equal opportunity employer.
- The company is committed to providing a positive and accessible interview experience and offers accommodations upon request.