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About the Role

This role is responsible for preparing and rooming patients, performing laboratory procedures, assisting physicians with procedures, administering medications, and providing basic patient instructions. The position also involves communicating with the healthcare team and patients, preparing medical records, and documenting patient encounters in real-time using electronic medical records.

Responsibilities

• Prepares and rooms patients for exams by obtaining vital signs and gathering/documenting/updating pertinent health information.
• Performs laboratory procedures using aseptic technique and standard precautions/infection control guidelines.
• Assists the physician/advance practice provider (APP) with procedures and surgeries.
• Administers routine medications under physician/APP orders.
• Provides basic patient instructions and follows through with necessary procedure or test requests.
• Communicates with physicians and other members of the health care team to ensure smooth clinic flow.
• Effectively communicates accurate and timely information with the patient.
• Prepares and assembles medical record documentation/chart for physician prior to patient visit.
• Anticipates physician needs for patient visits by obtaining internal and external previous medical records and test results.
• Ensures that all elements of documentation are complete and accurate.
• Enters the patient room with the physician/clinician during patient visit to capture and transcribe medical record documentation in real time using electronic medical record applications.
• Documents the physician/clinician's communication with the patient using appropriate medical terms and phrasing.
• Prepares (pends) orders including follow-up testing, lab orders, medication orders, consults and/or referrals and the associated diagnosis.
• Documents the correct follow-up instructions and level of service designation based on the physician/clinician's direction.
• Assists in data entry from devices or other sources.
• Completes medical records for each encounter ensuring accurate and timely documentation.
• Updates patient history and other pertinent health information in the patient record under physician/clinician direction.
• Prepares and sends all documentation for review and approval.
• Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Demonstrates knowledge of the principles of growth and development over the life span and possesses the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Requirements

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.
• Successful completion of Aurora authorized medical scribe training course within 30 days of hire.
• Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
• Knowledge of medical terminology, including basic human anatomy and coding.
• Demonstrates familiarity with medication names and medical procedures.
• Knowledge of essential elements of documenting a provider-patient encounter, HIPAA compliance, and Centers for Medicare and Medicaid Services requirements.
• Requires adherence to all policies and procedures, including but not limited to standards for safety, patient service, attendance, punctuality, and personal appearance.
• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Must be able to lift up to 50 lbs from floor to waist.
• Must be able to lift up to 20 lbs over the head.
• Must be able to carry up to 40 lbs a reasonable distance.
• Must be able to push/pull with 30 lbs of force.
• Must be able to perform a sliding transfer of 150 lbs with a second person present.
• Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.
• Will be exposed to mechanical, electrical, chemical, blood and body fluids on a frequent basis.
• Will be required to wear protective clothing and equipment as needed.
• Operates all equipment necessary to perform the job.

Skills

• Excellent communication and interpersonal skills.
• Ability to maintain sensitivity and confidentiality for the patient while assisting physician.
• Ability to develop rapport and maintain positive, professional relationships.
• Proficient computer skills including: advanced keyboarding, above average typing speed, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
• High attention to detail and accuracy when documenting health information.
• Ability to work effectively in a fast paced and stressful environment.

Location

• New Berlin, WI
• Greenfield, WI

Work Type

• Full time

Experience Level

• Typically requires 1 year of experience in medical assisting, medical transcription, emergency medical services, patient service and/or as a health care professional with demonstrated proficiency in medical terminology and technical spelling.

Education Level

• Completion of an accredited or approved program in Medical Assistant.

Salary/Compensations

• $22.90 - $34.35

Benefits

• Comprehensive suite of Total Rewards: benefits and well-being programs
• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About the Company

• Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health.
• Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care.
• Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
• It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs.
• Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs.
• Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.