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About the Role
We're looking for a passionate, results-driven Group Sales Manager who thrives on developing new business, growing existing accounts, and delivering outstanding service. This role is responsible for generating group business that drives occupancy and revenue while delivering a seamless client experience.
Responsibilities
- Prospect and develop new group accounts across multiple market segments
- Respond promptly to RFPs and sales inquiries
- Convert leads into confirmed business through consultative selling
- Negotiate contracts that maximize revenue and profitability
- Develop strategic account plans for key clients
- Maintain a healthy sales pipeline through proactive prospecting
- Become a trusted partner for meeting planners and corporate clients
- Conduct engaging hotel site tours
- Host client meetings and networking events
- Maintain strong relationships before, during, and after each program
- Generate repeat business and referrals through exceptional service
- Collaborate with Operations, Revenue Management, Catering & Events, Front Office, and Food & Beverage teams
- Monitor room blocks, pickup, concessions, and opportunities to maximize revenue
- Manage assigned accounts
- Maintain accurate forecasting and sales activity
- Keep CRM and sales systems current
- Analyze production and booking pace
- Identify opportunities to increase revenue
- Meet and exceed monthly and annual sales goals
Requirements
- Minimum 2 years of hotel group sales experience
- Proven success selling group business
- Strong negotiation and closing skills
- Outstanding relationship-building abilities
- Excellent written and verbal communication skills
- Highly organized with exceptional attention to detail
- Ability to manage multiple accounts in a fast-paced environment
Skills
- Consultative selling
- Negotiation
- Relationship building
- Written communication
- Verbal communication
- Organization
- Attention to detail
- Account management
- Forecasting
- Sales activity management
- CRM systems
- Sales systems
Location
- New York City
Work Type
- Full-time
Experience Level
- Minimum 2 years of hotel group sales experience
Salary/Compensations
- Competitive Salary + Incentive Bonus
Benefits
- Comprehensive Benefits Package
- Paid Time Off
- 401(k)
- Hyatt Travel Discounts
- Career Growth Opportunities
- Professional Development
About the Company
- At Hyatt Centric Wall Street New York, we believe exceptional group experiences begin long before guests arrive.
- Located in the heart of Lower Manhattan, Hyatt Centric Wall Street offers a unique blend of upscale hospitality, modern accommodations, and exceptional service.
- Our team is passionate about creating memorable guest experiences while fostering a collaborative and rewarding workplace culture.
- Join Hyatt Centric Wall Street New York and help shape unforgettable experiences while growing your career with one of the world's most respected hospitality brands.