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About the Role

As a Business Analyst, you will work across the full product lifecycle, from discovery and concept validation to delivery and post-launch analysis. You will collaborate closely with product managers, UX designers, data engineers, and QA testers to define requirements, improve workflows, and optimize outcomes. A strong understanding of healthcare-specific workflows and terminology is essential.

Responsibilities

• Elicit and document business, functional, and technical requirements from cross-functional stakeholders.
• Create detailed Business Requirement Documents (BRDs), Functional Specifications, User Stories, Use Cases, and Acceptance Criteria.
• Define complex field-level rules, interdependencies, and validation logic.
• Model current and future-state workflows using BPMN, flow diagrams, and swimlanes.
• Conduct gap analysis between current platform capabilities and future product needs.
• Identify workflow inefficiencies and opportunities for automation or improvement.
• Align product workflows with evolving care models (e.g., virtual care, team-based care, chronic care management).
• Act as a liaison between business and technical teams to ensure mutual understanding of product goals.
• Lead requirement walkthroughs and backlog grooming sessions with internal stakeholders.
• Work with clinicians, operations leaders, and compliance officers to ensure regulatory and operational alignment.
• Serve as the “voice of the user” during design, development, and testing phases.
• Collaborate with data engineering teams to define reporting logic, KPIs, and data validation rules.
• Help define API payload requirements, interface specifications, and system integration points.
• Support FHIR, HL7, and EDI-based data exchange requirements at a conceptual or field-level mapping level.
• Develop test scenarios, data sets, and expected outcomes based on requirements.
• Support User Acceptance Testing (UAT), identify issues, and validate solutions.
• Help triage production issues by analyzing root causes and clarifying expected behavior.

Requirements

• 8 years of experience as a Business Analyst in the healthcare technology or digital health sector.
• Familiarity with healthcare interoperability standards such as FHIR, HL7, or EDI.
• Understanding of privacy and compliance frameworks (e.g., HIPAA, HITECH, GDPR-equivalent for data protection).
• Exposure to working with EHRs, provider networks, or care coordination platforms.
• Ability to work with relational databases (e.g., MySQL, PostgreSQL) or tools like Looker/Tableau for validation.
• Experience working in fast-paced SaaS, product-led, or startup environments.

Skills

• Business Analysis
• Product Lifecycle Management
• Requirements Gathering
• Product Documentation
• BRDs
• Functional Specifications
• User Stories
• Use Cases
• Acceptance Criteria
• Process Mapping
• BPMN
• Flow Diagrams
• Gap Analysis
• Stakeholder Collaboration
• Data Analysis
• Integration Analysis
• API Payload Requirements
• FHIR
• HL7
• EDI
• Testing
• Quality Assurance
• UAT
• Healthcare Workflows
• Healthcare Terminology
• HIPAA
• HITECH
• EHRs
• SaaS
• MySQL
• PostgreSQL
• Looker
• Tableau

Experience Level

• 8 years of experience

Benefits

• Health insurance
• Paid time off
• Parental leave