About the Role
This position is responsible for distributing, verifying and reconciling floats, completing large cash transactions and monitoring the day-to-day activities of Cashiers. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadians learning environment while establishing a safe and welcoming work environment for all team members.
Responsibilities
- Monitors the Cage team; provides input for team member performance evaluations and objectives
- Prepares cage for opening and closing; distributes, verifies and reconciles Cashier floats
- Verifies or completes large transactions
- Documents and reconciles cash and cash equivalents; provides reports
- Participates in Cage corporate training; assists in conducting site training
- Monitors and reports all discrepancies and suspicious cash activities
- Responds to, resolves or escalates cage issues
- Communicates effectively with all appropriate operational departments
- Builds strong working relationships with guests and team members
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Manages other initiatives as required
Requirements
- Previous cage or cash handling experience preferred (minimum 2 years)
- Previous supervisory experience
- Ability to successfully obtain a Gaming License
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
Skills
- Cash handling
- Supervisory experience
- Customer service
- Communication
Location
- Casino
Work Type
- Full-time
- Non-traditional work hours
Experience Level
- 2 years of cage or cash handling experience
- Previous supervisory experience
Education Level
- High School Diploma
- Food Safety Certification
- Smart Serve Certification
