Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As a Program Director within Code and Theory’s Enterprise Experience Transformation (EXT) practice, you will be responsible for the delivery of a portfolio of co-developed, productized solutions. You will oversee delivery across the full program, coaching and mentoring a matrixed team while partnering closely with strategy, creative, technology, and commercial leaders. A great Program Director is both strategic and hands-on, establishing best practices, optimizing workflows, and building scalable processes. You empower delivery teams, foster collaboration, and create operational clarity to build, package, and operationalize solutions that can be repeatedly delivered, balancing ambition with fiscal responsibility.

Responsibilities

Own end-to-end program delivery across co-developed solution initiatives, building agility, rigor, and precision into execution
Operationalize productized solutions: partner with cross-functional leads to translate concepts into repeatable offerings
Manage multiple concurrent timelines and complex dependencies across disciplines, workstreams, and stakeholders
Own day-to-day stakeholder alignment and expectation management
Establish operating rhythms and governance across workstreams: intake, prioritization, approval paths, milestone plans, dependency management, and release readiness
Drive transparency and accountability through executive-ready reporting and action-oriented remediation plans
Own scoping and financial performance: estimation, resourcing plans, burn management, forecasting, and change management
Partner with go-to-market stakeholders to ensure delivery is aligned to commercialization needs
Collaborate with enterprise marketing technology stakeholders to ensure offerings are practical for real-world adoption
Lead and develop a matrixed team of PMs/producers, providing coaching, prioritization support, escalation management, and coverage planning
Collaborate with technical/platform stakeholders

Requirements

10+ years of program/project delivery leadership experience in a creative/digital agency, consultancy, or professional services environment
Proven track record delivering complex, cross-functional programs across scope, schedule, budget, risk, and quality
Demonstrated strength managing multiple workstreams with significant dependencies
Strong client management and communication skills: ability to set expectations, negotiate tradeoffs, and calmly lead through ambiguity
Experience operating in ambiguous, build-and-launch environments where offerings are evolving
Demonstrated comfort working adjacent to (or in partnership with) large enterprise sales organizations
Experience with enterprise marketing technology and digital experience platforms
Industry exposure in high-tech and/or martech environments
Strong business and financial acumen, including scoping/estimation, forecasting, and managing burn vs. budget
Exceptional interpersonal skills, including executive communication, emotional intelligence, and the ability to influence and align diverse stakeholders
Comfort partnering with technical and product/platform leaders
A leadership style rooted in ownership, humility, and mentorship, promoting a culture of accountability and continuous improvement

Skills

Adobe ecosystem (e.g., AEM, Workfront, Adobe Experience Cloud)
Enterprise marketing technology
Digital experience platforms (e.g., CMS/DXP, marketing workflow tools, content supply chain, analytics/measurement)
High-tech environments
Martech environments
Regulated or high-scale enterprise delivery
Scoping/estimation
Forecasting
Managing burn vs. budget
Executive communication
Emotional intelligence
Influence and alignment
Translating complexity into clear, actionable delivery plans

Experience Level

10+ years of program/project delivery leadership experience

Salary/Compensations

$190,000 - $210,000

About the Company

Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology.
We solve consumer and business problems and establish new capabilities for our clients.
We have a global client roster of Fortune 100s and start-ups.
We have teams distributed across North America, South America, Europe, and Asia.
The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.
We work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing.
We value collaboration with our client partners, including Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.
The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent.
We’re always on the lookout for smart, driven, and forward-thinking people to join our team.