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About the Role
GardaWorld is seeking exceptional talent to join their team in Montreal as a Technical Coordinator. This role offers the opportunity to be part of a growing organization in a dynamic, technology-driven environment where you can make a concrete impact.
Responsibilities
- Schedule installation and repair appointments with clients.
- Optimize technician schedules based on territories and priorities.
- Ensure all required materials are available before installation.
- Verify that each file is complete and ready for installation.
- Follow up with clients before and after appointments.
- Support technicians with daily operational needs.
- Ensure administrative closure of installations and service calls.
- Maintain accurate records in internal systems.
Requirements
- Minimum of 2 years of experience in coordination, dispatch, or customer service.
- Bilingual in French and English (oral and written) to communicate with English-speaking clients.
- Excellent organizational and communication skills.
- Ability to manage multiple priorities simultaneously.
- Proficiency in computer tools and management systems.
Skills
- Customer focus
- Organizational skills
- Priority management
- Administrative rigor
- Team spirit
- Autonomy and initiative
Location
- Montreal
Work Type
- Full-time
Experience Level
- 2+ years
Salary/Compensations
- Competitive salary
Benefits
- Comprehensive benefits package
- Employee assistance program and telemedicine
About the Company
- GardaWorld transforms how businesses protect their employees, facilities, and assets.
- As the largest provider of video surveillance services in the country, we ensure the security of sites across Canada using cutting-edge technologies, unparalleled deployment speed, and a dedicated team that makes a real difference every day.