About the Role
As a Server/Bartender, you are responsible for delivering exceptional food and beverage service, ensuring each guest enjoys a memorable dining experience through genuine hospitality and knowledgeable service. You will provide timely, accurate, and friendly service while maintaining the cleanliness and organization of your section and the restaurant as a whole.
Responsibilities
- Complete job duties as requested in a prompt and organized fashion, abiding by the standard checklist and quality specifications.
- Serve sections according to assignment.
- Open/close the restaurant in accordance with opening/closing procedures.
- Enter all orders ensuring accuracy using the POS system.
- Work as an indispensable member of a team, supporting fellow teammates.
- Have a working knowledge of the food, wine & cheese program.
- Attend all product training and seminars.
- Be prompt, on the floor and prepared to work at scheduled start time.
- Be able to work in a standing position for long periods of time (up to 8 hours).
- Adhere to all core standards and follow Steps of Service.
- Exceed guest expectations by creating memorable experiences.
- Be familiar with and agree to company cash handling procedures.
- Educate and guide guests through menu items and encourage different wine and food pairings.
- Perform additional responsibilities as requested by Manager.
- Attend all scheduled employee meetings and bring suggestions for improvement.
Requirements
- Prior knowledge and interest in Italian food and wine.
- Smart Serve certification required.
- Ability to work efficiently and consistently in a fast-paced environment.
- Proven ability to lead a team, be a motivational team player.
- Have the ability to carry a weight/physical workload of up to 40lbs.
- Be able to work in standing position for long periods of time (up to 8 hours).
- Work in a standing position for long periods of time.
- Excellent problem solving and customer service skills.
- Strong interpersonal and verbal communication skills.
- Strong sense of ethics, values.
- Self-motivated and organized.
- Energetic and enthusiastic.
- Professional appearance.
Skills
- Strategic thinking
- Knowledge of POS system
- Knowledge of food, wine & cheese program
- Problem solving
- Customer service
- Interpersonal skills
- Verbal communication
Location
- Toronto
Work Type
- Full-time
Experience Level
- 2-3 years experience serving
About the Company
- With four locations across Toronto, Pizzeria Libretto has grown while staying true to its roots.
- Executive Chef Rocco Agostino leads with a passion for simple, honest food—honouring his Italian culinary heritage while celebrating Canada’s rich local ingredients and community values.
- Our menus reflect a creative and forward-thinking take on Italian classics, blending tradition with innovation to deliver fresh, homegrown flavours in every dish.
